HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 522 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff was very kind, explained everything with patience and checked the entire house very well. Things that we are impossible to spot. They provide a list of the problems for us and for developer to make sure we both checks all snags.”

Helpful Report

Posted 2 years ago

“I decided to use Homesnag for my new build and I couldn't be happier with their service. From initial booking to George turning up, everything was a simple and smooth process. The snagging took a few hours which included me asking questions along the way and gave me a lot of confidence of George's knowledge. The report came through later that day with plenty of detail and pictures. It took all the stress of having to provide the initial 7 day snag report when it was the last thing I wanted to do after moving in plus I would have missed 70% due to lack of knowledge. I'm so glad I chose Homesnag as they seem to be the best in the business.”

Helpful Report

Posted 2 years ago

“We had a great experience with HomeSnag. It was easy to check availability online and book in relatively short notice which was a great start. Billy, who conducted our survey, was friendly, clearly incredibly knowledgeable, on time, and ultimately produced a really comprehensive but easy-to-grasp report, with multiple formats that will make life a lot easier for us. We’d never have known a fraction of what Billy managed to identify with an expert eye, and feel confident that we can now share a detailed snagging list with our developer. Highly recommended and worth every penny!”

Helpful Report

Posted 2 years ago

“Daniel was so helpful. He spent 4 hours in my new home (which had no furniture or a kettle for him to use!) working through each room to identify snags that I wouldn’t have seen but some of which have big implications to the house. He walked me round to give an overview and was definitely understanding when the 150 snags blew my mind slightly. Really personable and professional. Thank you very much!”

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Posted 2 years ago

“Excellent service. Professional and friendly approach. Really good report, clear with excellent photos. Thoroughly recommend.”

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Posted 2 years ago

“Very professional and patient.”

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Posted 2 years ago

“We were very impressed with Homesnag’s efficient service from start to finish.I would recommend anyone buying a new house or coming up to the end of its warranty having a report done. Our house is a good quality build but, even so snags were identified that we would never have noticed. The communication with Homesnag was very good and punctual.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Nice and easy! Everything, from start to finish was simple and easy. Booking was simple, The chap from Homesnag messaged me the day before to confirm everything, was Punctual (early if anything), friendly, and absolutely knew his stuff. I had walked around and found maybe 10 or so issues.... Lee found 180! Report provided was clear and concise with relevant guidance attached - the developer jumped on it straight away and are working their way through the list.... Could not recommend HomeSnag more!”

Helpful Report

Posted 2 years ago

“We were very pleased with the service we received from HomeSnag. The team were quite busy so do look ahead at the Calendar if you need a date soon, but Adam our surveyor was very professional and we received the report really quickly. Adam spotted loads of things we wouldn't have thought to check, and the report will be really useful for going back to our developers.”

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Posted 2 years ago

“Exceptional service. Very thorough in the whole process. They were prompt and prepared a very detailed report that is easy to follow. Would definitely recommend them for the quality of the output.”

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Posted 3 years ago

“I didn't know what to expect but was impressed with the end result. After doing my own "survey" I was amazed with the long list of stuff that I'd missed. The RICS link is why I chose Homesnag.”

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Posted 3 years ago

“Really pleased with the service provided by HomeSnag. Prompt, professional, knowledgeable and thorough throughout the whole experience, thank you! When you buy a newbuild home its important to know its been built to a high standard and this has reassured us everything is safe and as it should be. The issues picked up are not things we would have been able to pick out so very pleased we have been able to relay these back to the builder along with the report and photo evidence.”

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Posted 3 years ago

“Great service. Very clear and detailed final report.”

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Posted 3 years ago

“George was excellent and very detailed, report was issued on same day!”

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Posted 3 years ago

“Lee was prompt, careful and thorough. His report came through the same day. He found many major snags that I would not have discovered. The Site Manager agreed with all the "snags" in the report. Money extremely well spent.”

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Posted 3 years ago

“I Would definitely use HomeSnag again. The work done was worth every penny, should have done it before moving in.”

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Posted 3 years ago

“Really happy with the service and how in depth the checks and report was”

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Posted 3 years ago

“The recent survey and report were excellent. In particular, the aerial views of our roof / gutters and heat profiles of the radiators was most enlightening. References to standards expected for some issues was also helpful. Bobby, our inspector, was very polite, helpful and courteous. I would recommend HomeSnag to provide an excellent service.”

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Posted 3 years ago

“Thorough and professional job. Would recommend to everyone.”

Helpful Report

Posted 3 years ago

HomeSnag is rated 4.9 based on 522 reviews