HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a great experience with HomeSnag. I booked HomeSnag survey for two weeks after competion date as there was no time availability. However my builder (Taylor Wimpey) only gave a week to give them the snagging report. I contacted to HomeSnag and they really tried hard and was able to arrange me a date earlier. That really saved us. We are also very happy with the Survey itself and surveyor Lee. He spent a good deal of time and did a very thorough check both inside and outside. He especially found a broken tile which is pretty difficult to pick up even with a camera on the roof. We are overall very happy with the HomeSnag service and exceptional customer service.”

Helpful Report

Posted 7 years ago

“Very comprehensive report provided”

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Posted 7 years ago

“Gareth was superb, completing this pre-completion snagging report on our new build in a very thorough and timely manner, holding Bovis to account as necessary. The turnaround time for this extremely clear report was beyond the call of duty, enabling us to forward to Bovis on the same day. We loved the aerial photos, the thermal inspection (which gave us peace of mind) and Boroscope check, clear summary, and starred items to indicate really crucial areas. The developer had no choice but "to get it sorted" to enable us to move in on 19th December with clear knowledge and agreement of any outstanding points. Overall stress free and well worth the money.”

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Posted 7 years ago

“Brilliant service both before and after the Snag Report - a very thorough Report that will save us a lot of future bother. The developers are now action-ing the various points. So worthwhile and good value for money. Don't buy a new house without a Snag Report, and I'd highly recommend this company!”

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Posted 7 years ago

“Excellent communication prior to the Snag, and an extremely thorough Report promptly delivered afterwards. We were in doubt over whether to have a Snag Report at all, now we have the Report we are so pleased we did have this done - worth every pound!”

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Posted 7 years ago

“The surveyor was incredibly thorough and extremely helpful when asking advice. He picked up on mistakes which we would not have noticed and could have caused serious problems further down the line.I would strongly recommend this to anyone who has purchased a new property as now we feel much more confident in our build.”

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Posted 7 years ago

“Tom was very professional and offered lots of advice. He confirmed time he was able to attend and very punctual. Report was prepared very quickly with lots of photos. Excellent service and would recommend to others.”

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Posted 7 years ago

“We're really pleased we had the snagging survey done, it gave us peace of mind and identified things that we would never have picked up on ourselves. Tom was great at answering all our questions and did a great job.”

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Posted 7 years ago

“A very professional and thorough service that I would highly recommend to any new build home buyer. The attention to detail in identifying and documenting the issues makes the service worth every penny. Arranging the inspection was simple and easy despite being overseas. Overall, an excellent experience.”

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Posted 7 years ago

“Excellent! The snagger (Lee) found so many items that we would not have normally noticed including an under sink leak. I found the report very thorough and was available 24 hours after the visit was complete. Well done”

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Posted 7 years ago

“I couldn't fault the service. Communication was great, Lee was very thorough, provided the report the same day with photos attached and answered all our questions. Would definitely recommend”

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Posted 7 years ago

“Tito has an incredible eye for detail and picking up faults that only become apparent once he has pointed them out! He was a pleasure to deal with: personable and informative.”

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Posted 7 years ago

“Very thorough and friendly. Gave lots of feedback on items found and priority of fixes needed”

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Posted 7 years ago

“On the Bovis homes victims group on Facebook I have happily recommended HomeSnag, it seems many others have benefited from having then in too”

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Posted 7 years ago

“Excellent service from HomeSnag. Tom was very through in his inspection and was happy to answer all of my questions. The report was completed and sent to me within 24 hours, with clear photographs and descriptions of faults that needed addressing. . Money well spent and I would highly recommend HomeSnag.”

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Posted 7 years ago

“I did not meet the HomeSnag surveyor, Tom performed survey and issued the report very promptly the same day. There is no way I would have been able to identify the issues, I see this as an essential investment.”

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Posted 7 years ago

“Very professional and [heat loss] survey was extremely helpful”

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Posted 7 years ago

“Fantastic service. I checked out a few snagging companies before booking HomeSnag, really glad I made the decision I did, thanks to you all”

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Posted 7 years ago

“Tom was very friendly, likeable and clearly wanted to do a great job. His work was very thorough, and he spent several hours at our home going through every room with a magnifying glass. As a result, he identified a significant number of snags, many of which, my wife and I wouldn't have even noticed.”