HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lee was exceptionally thorough and examined every inch of my property inside and out. His follow-up report was very clear and the photographs and brief description of the "snag" made things very easy for me and my builders to follow and agree remedial action. A number of snags were more cosmetic than structural, but the identification of some serious problems proved I had been wise to call in HomeSnag. The builders agreed to relay uneven flooring, realign guttering and alter roof lead-work as well as address electrical issues that contravened building control regulations. None of these problems would I have been aware of without the snagging report. Money well spent and amazing value for money. I would recommend everyone buying a new-build employs HomeSnag, as you will be guaranteed a return on your investment.”

Helpful Report

Posted 6 years ago

“Extremely thorough, professional and courteous. Snagging report was extremely detailed, easy to follow and highlighted 200+ snags of differing levels of severity. Many of which we would never have discovered for ourselves. The report was emailed across to us that evening which was very helpful. Well worth the money.”

Helpful Report

Posted 6 years ago

“Tom arrived and immediately went to work quickly and efficiently. He spent over 5 hours at my home, and produced a comprehensive report. It had over 200 inspection photos in it, and detailed descriptions of each snag. He had a very good eye for detail and picked up a lot of things that we would never have noticed ourselves. We passed the report to the builder and they commented on how professional the report looked. They have booked in trades to fix the snags on the list within 1 week of me handing in the report, and I have had the site manager here also to discuss the report. The professional presentation has definitely helped to speed up the builders response to my snags.”

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Posted 6 years ago

“Lee was very knowledgable and informative. He paid great attention to detail.”

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Posted 6 years ago

“We would like to thank Tom for the exceptional service he provided in snagging our new build home and was able to identify a multitude of defects that we would have never been able to identify. Tom was very professional and thorough. I would highly recommend Homesnag to all new build home owners.”

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Posted 6 years ago

“Gareth was very detailed and identified a significant amount of snags, additional to what we had identified, report was put together quickly and very useful to share with developer”

Helpful Report

Posted 6 years ago

“First time we have used a snagging company and it was well worth the money. The person who did the snagging provided a very comprehensive list/photos of every fault however small . The builders have a copy of the faults list and are systematically working through it. We would use Home Snag again and would have no hesitation in recommening them”

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Posted 6 years ago

“Tom is a true credit to your company, he was extremely knowledgeable, prompt, efficient but most of all friendly. I have already recommended him and your company to friends.”

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Posted 6 years ago

“Very efficient and professional service. The report was received on the same day as the survey was carried out. It highlighted many defects we had not found, however, it also overlooked a couple that we had previously identified. Overall we are happy with the service & report.”

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Posted 6 years ago

“The survey was conducted in an efficient and comprehensive manner and the resultant report lit up a number of snags which would be unseen by the non professional eye one or two of which are of serious concern and will be forwarded to the builder for immediate action.”

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Posted 6 years ago

“Absolutely first class service provided by Tom who conducted an extremely comprehensive survey of my property. Several serious issues on my new build have been identified. I paid extra for the boroscope examination which identified significant voids in my insulation and I would highly recommend taking this option. Overall a fantastic service and I would highly recommend their services to anyone.”

Helpful Report

Posted 6 years ago

“Better service than I could have ever anticipated. Extremely thorough, very friendly and took the time to explain the process, any faults and possible solutions to offer to the house builders. Overall, I would highly recommend getting a snagging inspection for a new property, and you cannot go wrong using the services of HomeSnag. Small price to pay for peace of mind and a detailed report which is easy to follow for the builders”

Helpful Report

Posted 6 years ago

“Very pleased with the Homesnag service. Booking was easy and the surveyor turned up on-time and took 4 hours to do the comprehensive survey - we also chose the optional thermographic analysis, which I'm glad we did as there was missing insulation in our new-build home! Homesnag identified 149 documented snags in our new property, which I am now working with the house builder to rectify. Money very well spent!! Very pleased to recommend this service to others buying a new home.”

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Posted 6 years ago

“Peace of mind and amazing feedback/customer experience! Thank you so much”

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Posted 6 years ago

“I was extremely happy with the service. The surveyor was very thorough and the report was extremely comprehensive and helpful. The report was sent through very promptly the same day as the survey was carried out and Gareth has responded to additional queries very promptly too. An excellent service that really gives peace of mind. Worth every penny!”

Helpful Report

Posted 7 years ago

“Tom from HomeSnag was excellent. He was polite and professional throughout and extremely knowledgeable about all relevant rules and regulations. The final report was very clear and thorough and made the snagging list handover (with the developer) simple and straightforward. The use of thermal cameras and the roof photos caught things we couldn’t have spotted ourselves. Having a thorough and professional report gave us more confidence when discussing the snags with developer. We will definitely recommend HomeSnag to anyone purchasing a new build.”

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Posted 7 years ago

“Quality service and very professional. Very happy with Lee the guy that completed the works.”

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Posted 7 years ago

“The service was outstanding, a very high level of professionalism throughout the visit. Each and every room was analysed with such a detail while giving explanations along the way. The report has been sent the same day and is of the highest quality, giving us the opportunity to leverage the snags with the developer. FANTASTIC service”

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Posted 7 years ago

“Excellent service. Thorough. Discussed the relatively major concerns in detail.”

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Posted 7 years ago

“Professional and thorough. Tom my snagging Inspector went above and beyond for me as I was out of country working over seas. He also assisted in a follow up request by myself whilst I was away and would fully recommend Home Snag to any potential new build home buyer.”

Helpful Report

Posted 7 years ago

HomeSnag is rated 4.9 based on 512 reviews