HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 512 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

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“Good experience, easy to book, Tom is clear in his communication and the snagging was done according to plan. He found a range of issues we would not have spotted, and would have been expensive to sort out ourselves. We were worried the builder would have issues with the snagging but they did not, and part of that I believe is the constructive layout and comments on the actual snagging list which invites cooperation rather than conflict. Snagging list provided on Saturday evening! Many thanks. Recommended.”

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Posted 8 years ago

“From start to finish HomeSnag was exemplary. I spent over half a half an hour on the phone to HomeSnag when I first rang to understand the service, how it worked and what it would entail. I then booked an inspection which happened a few days later. I spoke with the inspector Tom before he arrived at our property and then again afterwards. He stayed in contact with me throughout the process. Tom spent over 5 hours carrying our his inspection of our new home to be. Ther inspection report we received a couple of days later was extremely comprehensive. It detailed over 200 different snags to our property. A relative who is a surveyor was very impressed with the quality and detail of the report, as was our builders who were particularly in awe of all the high-tech equipment he used to carry out his inspection. This process allowed us to carry out our own snag inspection a couple of weeks later relaxed in the knowledge that the hard work had all been done. Extremely good value for money, I highly recommend this service.”

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Posted 8 years ago

“Very helpful and pleasant to deal with.”

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Posted 8 years ago

“very friendly and highly professional, it helps that they work on weekends - HomeSnag staff works very hard no matter how long it takes we are very happy with the service provided”

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Posted 8 years ago

“Tom was extremely helpful from day one, I had to move my appointment and there was no issue. On the day Tom turned up on time and was *extremely* thorough raising over 400 faults with the property - thankfully a lot of these are very minor but I now feel that I can move forward with my new property knowing that it has stood up to intense scrutiny with no major problems. I wouldn't hesitate in recommending HomeSnag and Tom to anyone, and would actively encourage anybody buying a new house to use the service.”

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Posted 8 years ago

“Overall very pleased with service. Tom did above and beyond to help ensure all our needs were met and would recommend to anyone looking to buy a new build home to use HomeSnag.”

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Posted 8 years ago

“Very happy with a painstakingly comprehensive report, many thanks.”

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Posted 8 years ago

“Very helpful report. Tom inspected all the aspect of the house thoroughly and found over 250 snagging issues. Would recommend to anyone who buys a new build. His report also showed cold spots where insulation was not blown properly. He photographed all the issues so when I went through the snags with site manager we were able to identify those really quickly. Soil test is part of this report so that is a good indicator if you want to lay turf in the garden. Very happy with this and again strongly recommended. It is worth every penny. Peter”

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Posted 8 years ago

“Tom is very professional and quick response to questions, I would suggest to use Homesnag.”

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Posted 8 years ago

“Brilliant service from start to finish. Due to completing on the day of the inspection we asked for a later appointment to allow to collect the keys this was not an issue. Our inspector Tom spent a good 5 hours in the house. He even went to the length of showing us how our heating system worked and how our windows were easy clean as the development hadn't. The report was received very quickly and I was amazed at the things that had been found. Alot we probably wouldn't have noticed ourselves. The report was also forwarded to the site manager. The majority of issues are now sorted with our house with the rest due to be shortly. Thanks Homesnag.”

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Posted 8 years ago

“Tom was great, very professional and put the full report together very quickly after completing the snag inspection. HomeSnag provided great peace of mind that everything was done correctly and when it wasn't the professional report was easy and effective for us to present the snags to our builder.”

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Posted 8 years ago

“The report and photos were invaluable in getting our developer to address issues in the house. The HomeSnag representative was also very understanding in reorganising the appointment at short notice after he was initially refused access. We would definitely recommend HomeSnag.”

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Posted 8 years ago

HomeSnag is rated 4.9 based on 512 reviews