HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 522 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home snag were great Dave was professional and knowledgeable and explained to us of his finds straight after he had finished his job he sent over his findings quickly via email and we ordered and received a hard copy promptly with photographs of all his findings which was easy to understand great professional company .”

Helpful Report

Posted 2 days ago

“So pleased that I used HomeSnag, very professional.”

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Posted 3 days ago

“Extremely happy with the snagging survey from HomeSnag. David was punctual, extremely professional and very thorough. Super happy with the service, would highly recommend!”

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Posted 2 weeks ago

“Selected Homesnag based on the reviews and level of expertise. From the initial contact with Dina through to the inspection and report by David the comms have been first class. The report was very indepth and highlighted issues I would never have found. It also referenced the relevent standard against each snag which made it easier when discussing. Paid £20 extra for a bound copy which will be used as reference for reworks/comments. Strongly recommended.”

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Posted 2 weeks ago

“it was a fantastic experience. Great support for whole chain of service from customer support , snagging and report. Great thanks to Dan who was our snagger, he attended to details with his knowledge and professionalism . I am very happy with homesnag.”

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Posted 2 weeks ago

“Almost at the end of our 2 year builder warranty I felt a fundamentals survey would be best being done to ensure no.major issues had been overlooked. Simon was knowledgeable and explained clearly some of the issues he had come.across. We then received a detailed report which, showing NHBC guidelines alongside issues found for us to forward to our builder for resolution. We are fortunate that our builder has good standards but there are several.issues (some more significant than others) which this survey has highlighted”

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Posted 3 weeks ago

“We were pleased with the work carried out by Simon on Friday 10th January 2025. He was very informative and thorough. We received the Snagging Survey just a couple of days later, which was in-depth, and we are currently working with the developer to resolve the survey findings. We would absolutely recommend HomeSnag to anyone who has purchased a new-build property.”

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Posted 3 weeks ago

“Very good survey checked out lots of items That we would have missed Gives us peace of mind of on the house Its like having a MOT on your house Well worth the money”

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Posted 4 weeks ago

“Frazer was punctual, thorough, efficient and pleasant to deal with.”

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Posted 4 weeks ago

“One of the HomeSnag team did a thorough job of inspecting our property and have been a great help to ensure that there are no health and safety risks on the premises. They were very informative about the standard that should be met for the construction of the building, which gave us a reference point to work from when passing this information along to the builders. Also, the report is nicely organised, with key definitions and colour-coded for ease of use.”

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Posted 1 month ago

“Fantastic service! Lee was thorough, professional, and detailed in identifying all the snags in our new build. His expertise gave us peace of mind. We are now dealing with the developer to address all issues. Highly recommend.”

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Posted 1 month ago

“I have received excellent customer service from the sales team when booking my Thermal Heat Loss Survey. On the day of the survey, the surveyor arrived at the agreed time, he was courteous and respectful of my property. 5 Stars, highly recommended.”

Helpful Report

Posted 1 month ago

“Homesnag inspector was everything I could hope for. He was punctual, polite, unintrusive, informative and most importantly very thorough. His report was accepted and acted on by the developers. However, I realise that I have no way of knowing if he missed anything.”

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Posted 1 month ago

“Very happy with service we received from David. He was professional and honest. Arrived on time and worked quickly and effectively with very minimal disruption to us. The report was delivered quickly and is very clear.”

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Posted 2 months ago

“Great service, good attention to detail from the Surveyor.”

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Posted 2 months ago

“HomeSnag were very efficient. They booked us in quickly and found a lot of snags we would have missed. One big snag we would not have found without them was that our floor was uneven. I would recommend HomeSnag to anyone who is purchasing a new build.”

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Posted 2 months ago

“I needed an inspection just prior to my 2 year new build cut off date. The inspection by Dominic was very thorough, detailed and diligent, helping to identify many newer issues, and some completely missed by a previous company. The report provided, both as a PDF and Excel, helps with the management and tracking of the remedial work needed for the issues found. The report also cites any relevant building regulations or NHBC Standards that need to be adhered to. Highly recommended.”

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Posted 2 months ago

“Professional report”

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Posted 2 months ago

“Anyone who buys a new-build property without getting a specialist Home Snagging report is making a huge mistake. They will discover snags that the ordinary layman or Building Surveyor will not find.”

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Posted 2 months ago

“Frazer did provide a professional service, detailed and thorough inspection. The report very useful.”

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Posted 2 months ago

HomeSnag is rated 4.9 based on 522 reviews