Home Estate Agents Reviews

Name: Home Estate Agents
Rating: 4.85

4.9 Rating 650 Reviews

97 %

of reviewers recommend Home Estate Agents

Company Reviews

Metrics

4.9

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Home Estate Agents 5 star review on 15th May 2023

Mr Hamilton And Miss Blinco

Home Estate Agents 5 star review on 29th June 2021

Mr A Longbottom

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Home Monton office were quite simply outstanding during my recent house sale. Due to Covid19, the sale took a long time to go through and Home most certainly went "above and beyond the call of duty" on a number of occasions to keep things moving and keep me informed. When the say they will call you back - they do exactly that at the time promised. That in itself is a rarity these days. From the first contact they proved to be friendly, very knowledgeable and offered valuable advice freely. From the viewing visit to the details going live was 1 day, which was great. The house sold within a couple of weeks and they handled viewings safely for me. I cannot recommend them enough. Superb service and nice people. Thank you Home!”

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Posted 4 years ago

“Great experiance letting a shared property from the Home Estate Agents. The team were friendly, professional, approachable and responded promptly to any queries or issues. Highly recommended.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“We recently secured a flat with Home Estate Agents. Nathan Hughes was fantastic throughout the process. Excellent communication and a genuinely nice bloke. Highly recommended!”

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Posted 4 years ago

“Very friendly and helpful! Made the purchase of my home very stress-free!”

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Posted 4 years ago

“We sold through Home in 2014 which was a fantastic journey. We had a decision to make in 2020 in terms of selling or moving again vs doing work on our current property. Stephen talked us through the selling option and gave us some good advice in regards the slightly better option to stay and do the work. Stephen is all about customer is King and making sure customers are happy and not just about selling to make money. We will always use Home when need to think about moving again.”

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Posted 4 years ago

“Bought my first home through HOME- couldn't recommend them enough. Nick and his team went out of their way to communicate and put me at ease throughout the whole process.”

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Posted 4 years ago

“Excellent service as always must be the number 1 estate agent 😊”

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Posted 4 years ago

“Very professional and knowledgable”

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Posted 4 years ago

“Very helpful 👍”

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Posted 4 years ago

“All information and guidance i needed given during valuation. Good follow up contact. Feel confident Home will be best choice to sell property.”

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Posted 4 years ago

“Professional and efficient. Friendly. Stephen Groves very helpful and polite. Would reccomend this estate agent team.”

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Posted 4 years ago

“All the staff were very efficient professional friendly and easy to deal with. Would definitely recommend them.”

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Posted 4 years ago

“Really poor service. Long drawn out purchase. Lots of different staff calling me for updates. Glad I didn’t have to pay them !”

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Posted 4 years ago

Hello and thank you for your email. I am sorry you feel as strongly as you do. Being a small independent business feedback is crucial especially given the current situation we are all in. I have looked into your purchase and indeed you did deal with different people during the process. Unfortunately as we went into lockdown and as a small business I had to furlough most of the team. Then the staff member that should have returned after lockdown said she couldn't due to childcare issue brought on from Covid. Then unfortunately you dealt with another staff member who then left the company. To ensure the sale progressed you then dealt with Dawn (Office Manger) and then Lisa (Sales Progressor) when she joined the company. I appreciate that the changes in contact at the office wasn't ideal but we were just doing the best we could do in a very difficult period. Small businesses need support so I hope that people , along with you understand that we were working in the hardest time possible. As I said I thank you for taking the time to respond to the review request and hope you are happy in your new home.

Posted 4 years ago

“Great service, great team! Would recommend!”

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Posted 4 years ago

“Very helpful, always easy to contact”

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Posted 4 years ago

“Dawn was superb!”

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Posted 4 years ago

“Very helpful and friendly service 😊”

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Posted 4 years ago

“Estate agent who viewed the property had no information to give us on any visits. Vital space had a better and more informative agent. Also when phoned for advice or update few of them were very short on phone. The last lady was really nice lisa i think”

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Posted 4 years ago

Thank you for your response and we will take your comments on board. Our viewing representatives on occasions with this property were waiting for information from the solicitors and family who we were selling for. Please feel free to email me the name of the individual who you felt was 'short' with you. My emails stephen@homeestateagents.com. We have made staffing changes recently and Lisa is one of the newest member of the team. I will pass on your comments to her. Your review is much appreciated and is something as a company we continually monitor.

Posted 4 years ago

Home Estate Agents is rated 4.9 based on 650 reviews