Home Estate Agents Reviews

Name: Home Estate Agents
Rating: 4.85

4.9 Rating 648 Reviews

97 %

of reviewers recommend Home Estate Agents

Company Reviews

Metrics

4.9

Based on 648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Home Estate Agents made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Home Estate Agents 5 star review on 15th May 2023

Mr Hamilton And Miss Blinco

Home Estate Agents 5 star review on 29th June 2021

Mr A Longbottom

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home have helped me and my family with three property purchases in the last few years. They are a pleasure to deal with. I would recommend them to anyone thinking about buying or selling a property. Stephen is knowledgeable and always really helpful, giving honest no nonsense advice. All the staff are friendly and communication is excellent. Dawn and Lisa have been fantastic. The staff chase things up when they say they will and help to smooth out the process of buying and selling as much as possible. Booking viewings is straight forward process. The staff were genuinely interested in showing properties which meet my needs and listen attentively. Its the simple things that count. I've been on viewings with other agents in the area where they appeared disinterested, no printed information about property when viewing, and properties were clearly marketed at too high a price only to be reduced very shortly afterwards. Home are excellent, wouldn't use anyone else!”

Helpful Report

Posted 3 years ago

“Stephen came and valued our house at the start of January, he followed all guidelines. We had numerous viewings which all were carried out safely and our house was sold less than a month after going on the market.”

Helpful Report

Posted 3 years ago

“Excellent professional service by Stephen during the recent valuation of my house. All covid guidelines followed and was happy to answer my questions. Stephen clearly knows the local market inside out. Would highly recommend.”

Helpful Report

Posted 3 years ago

“Very good advice and helpful with all questions, would recommend to others”

Helpful Report

Posted 3 years ago

“Friendly and professional”

Helpful Report

Posted 3 years ago

“I was very impressed with Stephens professionalism and we will definitely be instructing him to sell our house within the next couple of weeks.”

Helpful Report

Posted 3 years ago

“I’ve used home estate several times now and I’ve always had a very Good service and would gladly recommend them.”

Helpful Report

Posted 3 years ago

“Used Home for a valuation and information point. Stephen was friendly and professional and answered all our questions. Helped us to decide what our next steps would be”

Helpful Report

Posted 3 years ago

“Stephen came to our home to give a valuation- very professional and friendly service- would definitely recommend!”

Helpful Report

Posted 3 years ago

“Steven arrived bang on time and wearing the correct PPE. He went through our house asking relevant questions. He then sat down with us and gave the most up to date information on the current market detailing cost and how he would market and the area's he would target our house in. We found him very pleasant and reassuring and answered all our question's. There was no pressure from him to get our business if we did put our house on the market. I would recommend anyone who asked me to use Home for a very competitive valuation. His service was excellent.”

Helpful Report

Posted 3 years ago

“Perfect service from start to finish all viewings arranged on a Saturday 14 people attended at pre arranged time slots 15 min apart . Hand sanitizer & Face masks supplied by the agent & property sold Well done steve & John”

Helpful Report

Posted 3 years ago

“I was very happy with the service I got from Nick Braidon and his team at the Monton branch. His valuation most closely matched what I thought my property was worth and his fees were £500 less than some rival firms. The third offer I got I accepted and Nick’s subsequent advice was good regarding how to approach the buyer about some damp issues my house had and what I should do when the buyer was not initially able to raise the asking price. In summary, was kept well informed about the progress of the sale which took 3.5 months, and I would happy recommend their services.”

Helpful Report

Posted 3 years ago

“The team at Home Estate Agents were great to deal with. Nick and Bradley were always so helpful and kept me updated regularly by email and phone. Thanks for my lovely moving in gift, what a lovely touch x”

Helpful Report

Posted 3 years ago

“Thank you Home estate agents and wishing you all a great new year. It's been over a month now since home estate agents gave me my keys, and now that I have a moment I'd like to thank and rate them. The team that was dealing with my purchase are friendly, genuine, helpful and most importantly for me, trustworthy. I have dealt with a few estate agents before in the past but they are not worthy of a mention, this email is to rate the best estate agent I've used so far, and most definitely will use again. The first person I made contact with was Brad, and after speaking with him for ten minutes, I knew then that I could trust him along with the rest of the team that I met and spoke too, Lisa and Nick. My emails and calls always answered and returned by one of them. They let me view the house as much as I wonted, and gave me time, they was always there to help, also helping to give my solicitor that little nudge needed to complete before my lenders dead line. Great job done and 10 out of ten. Once again Thank you home estate agents for my house and wishing you all a great new year 💐 Many thanks Conrad”

Helpful Report

Posted 3 years ago

Hi Mr Dunkley, Thank you for taking the time to let us know how we preformed throughout your purchase. I am delighted we exceeded your expectations and look forward to all future dealings. All the very best. Nick Braiden, Director.

Posted 3 years ago

“Terrible! Lack of drive, lack of chain knowledge, lots of incorrect information given. Overall we have been very disappointed with the service received. If it wasn't for another estate agent in Urmston, I genuinely dont think we would be in our new home today.”

Helpful Report

Posted 3 years ago

Hello Liam, Thanks for your review on hear and on Facebook from the weekend. Given I conducted viewings after we closed on a Saturday, achieved OVER the asking price for your property and then spoke to you practically daily to find you a property I am at a loss to know what we did wrong. Then I arranged a viewing on Leamington Road BEFORE it came to the market which you subsequently bought. When are you free to discuss this in person? I genuinely hope to hear from you soon. Regards Stephen

Posted 3 years ago

“Very polite and professional gentleman, Steven called. Introduced himself and observed all Covid19 guidelines. Steven explained the various options available with regards to selling the property and was very informative and helpful with any questions I asked. There was no hard sell pressure for which I was very appreciative of. I would certainly recommend Home Estate Agents”

Helpful Report

Posted 3 years ago

“Excellent service, covid safe and professional. Thank you Steven and the team for all your advice and guidance.”

Helpful Report

Posted 3 years ago

“Wasn't as straight forward as we'd hoped. We struggled to get information and updates, and whenever we called to speak to the person who was dealing with our business, they weren't in the office and no alternative phone number was given. We were told to email them, and would wait long stints for replies, often with no update or missing information. Irrelevant of whether you're a buyer, seller, renting or landlord, a quick 'no problem, I'm looking into this' would be appreciated.”

Helpful Report

Posted 3 years ago

“Tom, Lisa and Sue were fantastic. Always helpful and friendly and Tom actually found us this house. The reason for the poor rating is Stephen and the overall lack of communication and the amount of chasing for updates we needed to make even on the day of completion. Stephen made blunders with the paperwork and left one of the parties off the Joint app paperwork. He also didn’t return calls or emails and was rather rude when the initial offer was made on the property. Due to Stephen we almost pulled out of the purchase.”

Helpful Report

Posted 3 years ago

Morning, Since my private email to you after your review I have looked into the matter further. Apologies again if you are unhappy with the service you have received but I am afraid I cannot find any emails from you asking for a call from me. As I said in the private reply I have a team of people who work with me to speak with vendors and purchasers as I'm out on valuations all day. I am keen to look into this further so please do send anything you can directly to me. As I said I am happy to meet to discuss it further. Regards Stephen Groves Direcytor

Posted 3 years ago

“I called home estate agents to organise a valuation. Home arranged a free and covid compliant visit. I was pleasantly surprised with the valuation estimate. Great team, very professional and friendly service. Have recommended to friends and family.”

Helpful Report

Posted 3 years ago

Home Estate Agents is rated 4.9 based on 648 reviews