“3 weeks to receive part 1and 2 of our green house .bad customer service .excuse after excuse after us ringing emailing it finally arrived Wouldn't use or recommend this company”
“Hasn’t been delivered on schedule has half sent still waiting not happy about this as has someone to build it for me and has to cancell
Now it been sent back to sender what wrong with this company”
“Your company does not even deserve a single star I am so disappointed. Bought my sofa January 4 today is February 11 still not delivered. You also refuse to full refund me.
Imagine living in a house with no sofa for this long so disappointed my biggest regret 😭😭😭😭😭😭😰😰😰😭😭🥺😭😭😭😭😭😭😭😭😭😭😭😭😭”
“Home Done said it gives you a full refund but they don't they offer me £19 and keep the item ,then I said no so they offer me £ 50 and keep the item ,all pay a £29 return feed up front to get my £103 back so be very careful I would not recommend buying any think from them very bad”
“Item arrived Faulty, Parts Duplacated so unable to assembale and No Fittings, and you will have to jump though hoops to get a Refund,
If not Refunded I will obtain though a Charge Back on my Bank Card,
Read the reviews on this Company on Trust pilot”
“Still waiting for my sofa, no communication, no help, shocking company, really wish I hadn't ordered from them, I'm taking this further, absolutely fuming 😤”
“Purchased sofa bed less than 6 month ago. Had to have a part replaced already and now it would need to be replaced again. Very poor quality and paid over £500. I alsp had to pay for the disposal of the old part which costed me £80 and I am now being offered the same solution which I know will only last for a couple of months before the part will get in the same terrible condition. Stay away and rather buy from somewhere different”
“I am still waiting for my 3 sets of drawers. Home Done gave me 3 tracking numbers for yodel and said they have given the items to yodel. Yodel have no record of them. Home Done won't chase yodel and have left it for me to do. Rubbish service and I'm £171 down... Not impressed at all..”
“Dreadful experience. Waited several weeks for an item that was advertised as in stock. Had to phone and email many times to chase my order and felt that customer services were constantly making excuses as to why my order had not been delivered.”
“Home Done have emailed me to review my product- my sofa hasn’t arrived and we are 3 days over the delivery window. I can’t review something I don’t have but the customer services and delivery times deserve a 1 star. Having chased up my order I’ve been told to wait 7-10 days and then contact them if it hasn’t been delivered.”
“Home done have been nothing but terrible from the start I ordered a couch and it is falsely advertised on the site and got a completely different one and have nothing but trouble regarding customer service. The most stressful purchase ever. Awful service”
