“I eagerly placed an order for a footstool I've been wanting ever since I purchased my sofa. This was the foot stool to match my sofa and I was surprised since the sofa was made by a different brand. However upon reading the review of the item itself, I thought it was legitimate and proceeded to buy the item. The first issue I encountered was that the estimated delivery was between 18th to 25th and I'd receive a call 24 hours prior to arrange collection. I was emailed later in the week to be informed they tried to deliver the item on the 17th and my phone was turned off. (I live in a village therefore poor signal) I received no voicemail, no missed call and the driver didn't attempt to ring the doorbell as I have a Ring doorbell. Fast forward to the new delivery taking place and the item arrives on the 24th. I eagerly unpackaged the top half and instantly noticed the material is completely different to the product I ordered, along with the shade and item in general, its not the same whatsoever. After going back and forth with Abdul, claiming that their QC depth advised they sent out the correct item, despite me spending photos of what I received and what I ordered, I am still being told bluntly that the item is correct (despite clear evidence). I have now had to open up a PayPal dispute case to obtain my money back because this company has advised it would be classed as a change of mind and want £69 to return the item. Do not order from here unless you want your item looking like you've ordered it from Wish. Disgraceful customer service and they only want your company and hope you don't put up a fight when they deliver the wrong item.”
“Well, what a lovely little swivel chair!
It looks perfect in my lounge and matches my sofa so well.
It sits next to my patio windows and is perfect for relaxing and watching the birds in my garden.
Perfect for the job and why I chose it.
The swivel action comforts me while I gaze out to the garden.
A lovely addition to my home and such an amazing price too.
Highly recommend ….”
“I ordered the Zeus Black Sliding Wardrobe.
It is a lovely product, and the quality is sureal.
It has to be one of the best Wardrobes I have ever Built. I recommend Home Done for Furniture to all friends and family.
Home Done supplies the best quality products.
The Delivery Team was friendly and efficient!”
“I purchased a sofa on the Home Done website at the end of August. It was the Desmond Jumbo Corner Sofa in grey, to be precise.
The delivery was relatively fast. It was described that the delivery and handling would be free, however, I was advised during the delivery that I had to pay an extra £20 due to not living on the first floor. It took 8 days for my sofa to be delivered after the purchase date.
The sofa did not come with any instructions however it was very easy to put together. The sofa is good quality for the price, it came with many pillows and is a complimentary piece to the home. The sofa is still firm after over a month's use and the fabric and material appear to be durable. It is well made.
Another thing that I like about the Home Done website is that I was able to choose which side I want my chaise to be on. I searched for sofas on other websites before purchasing and the others that I looked at did not offer this option. I also like that extra additions for my sofa can also be purchased on the site.
After my experience, I would purchase from Home Done again and I would also recommend it to a friend!”
“Very pleased with the selection of goods on offer. Ordered a rocking chair which was delivered well within the estimated time frame. Very easy to put together and love the resulting chair. Would definitely Home Done.”
“Ordered a couch on a Wednesday and it was delivered on Sunday, I also asked for a colour change on Friday and they accommodated this with no issue and still delivered on the originally agreed date. Could not recommend them highly enough”
“Whilst the wardrobe is nice, the delivery and assembly part of the service is seriously lacking. I was let down on numerous occasions where I had sat in waiting for it to be delivered, only for no-one to turn up. This was also the case with the fitters not turning up when they promised, leading to me also sitting in all day waiting to no avail.”
“Good quality item received. Quick delivery, waiting on another due tomorrow. Easy to negotiate website with safe, trustworthy ways to pay. Kept well informed regards delivery etc. I am very satisfied with Home Done and recommend them.”
“When I had an issue with the item that I had bought, the customer service team were swift, polite and very efficient. The item was replaced with little fuss and superb customer service.”
