“Comms kept up to date, bed frame arrived later than originally expected on checkout, but understand this is likely down to challenges with deliveries this time of year.
A little disappointed in quality of mattress ordered and bed frame doesn’t appear sturdy enough to stand test of time for the price paid. Plus side, replied to my queries on delivery timeframes”
“Terrible service. I still don’t have my sofas after being promised a delivery date between 13th and 20th December. I’m then told my delivery has been booked for 27th but nothing arrived. Then told the 29th and yet I’m still waiting.”
“I am very pleased with the sofabed. It fits very well In my room and matches the other sofa I have in the lounge.
It's very good quality and Home Done was cheaper than any other company for the same product.
The delivery was smooth and straightforward.
Once in the room the product was easy to assemble and the sofabed was packed very well.”
“The sideboard wasn’t the best quality. It came with slight damage to the rear panel and a corner, and the holes for the black iron handle didn’t align. The magnet for the large door was broken and I had to sand the door for it to close. That said, I have kept the sideboard although it is more shabby than chiq!”
“Buying wardrobes from Home Done has been the worst experience I’ve ever had in buying furniture. It’s as though they pick delivery dates out of a hat. It took several emails and phone calls at least 3 times a day for a week before I finally received delivery of the wardrobes, only to find one of the mirrored doors was smashed. They had charged me £338 for fitting on top, but failed to disclose that the delivery staff were not going through fit it. I had to wait another 2 days on top of the already delayed delivery, for the fitter to come. Luckily the fitter is my witness that the door was broken on delivery. But I now have to wait for the Door to arrive. Home Done are terrible. I highly recommend potential customers to buy their furniture elsewhere.”
“I am extremely impressed with the service and item received .I received excellent communication throughout the process related to delivery and after sales .The item is good quality and provides more than adequate sturdy storage as well as looking sleek.”
“Great product. As described and look fantastic in my home. Only issue was no exact delivery date. Rung 20mins before delivery, thankfully I was in, and then items were literally dropped off and without a bye the delivery guys had gone.”
“Great company - good quality furniture with easy to follow instructions for building.
Easy to follow website ordering with fast and efficient delivery within a few days.
Excellent service - highly recommend”
“I bought my coffee table after one that I got elsewhere arrived broken. ( still waiting for it to be picked up)
I'm really pleased with the table and would recommend especially as it was half the price of the one that arrived broken from another company.
It took my husband more than the suggested 1hr to put together but it was worth waiting for.”
