“Had never heard of Home Done before was a little apprehensive but they were great- I had a query and they answered quickly and had no issues. Delivery company were great too and kept us informed as to when our sofa would arrive. Will definitely use again”
“Do not order this item . It was complete rubbish . Definitely not worth the money. It came in a million bits which did not fit together and had bit broken . I am waiting to get my money back.”
“Absolutely disgusting company would never use these again and I’d advise anyone thinking of using the company to steer clear of this company. They send you the wrong item then except you to pay £39.99 to have it collected total rip off they should be shut down”
“Not happy. First time I have decided to shop away from Amazon. Ordered a wardrobe for my son's bedroom. Several panels turned up cracked. Tried to call to speak to someone and stayed on hold then gave up. Emailed, and applied for a refund. Waiting to hear back as to whether I throw the wardrobe panels on the skip or if it will get picked up. In the meantime, my son's bedroom which should have been finished for his birthday looks like a jumble sale with clothes waiting to be put away.”
“I decided that I wasn't going to use Amazon again and deleted my account. That is what bought me to Home Done. I shop with small local shops, so why not do so on line?
The bench I ordered is as described and a good heavy quality and arrived early. The price was competitive with Amazon too. We haven't put it together yet as it's too cold outside, but any day soon I look forward to sitting on my "birthday" bench”
“Ordered for the second time the Wooden 12-Tier CD Media Storage Rack. Delivery very quick/on time and the product which I'm using for storing maps as well as CD's is just the job and while it takes a while to assemble (it is, of course, a flat-pack product) the instructions are very clear and straightforward. Satisfied customer.”
“You’ve asked me to write a review and I’ve not even received the product yet! We received a phone call on 30/12/21 to say the wardrobe was to be delivered late afternoon/evening on 31/12/21. We were told that the driver would contact us before the delivery! You’ve guessed…no phone call and
No delivery!!! We waited in as well on such an important night!! Still don’t know when the wardrobe is due to be delivered as nobody has had the courtesy to say sorry or answer my email?”
“It’s very bad experience, until now I didn’t get my parcel.but from the courier delivery it’s show that they already delivered. I’m Very disappointed, I will not recommend to my friends at all.”
“I thought ikea is selling low quality products...yours are the worst I ever seen. I emailed you regarding this and still waiting for your response.
I bought 2 wardrobes , payed £820 for something which doesn't worth £100. Total rip off...I learned my lesson in a worst way possible. I'm expecting someone to get in touch with me as soon as possible and send someone to pick up your stuff.”
“Good service - quick email replies, and early delivery. Item good quality, but should have come with a warning that it needed someone very good at assembling it!”
“Hello there,
I've just opened the box to start building my daughter's dresser unit purchased from you and the corner of the mirror is damage!?
Is it possible to send a replacement as it very noticeable”
