“Terrible service.
Ordered 2 items and was told delivery would take 2 days. I am still waiting for the rest of my delivery after 5 days. My order has been dispatched separately and I have not been provided with a second tracking number. I have now cancelled all plans so I don’t have to pay an additional delivery fee Incase I miss the delivery, although I have NO tracking number!! The first order that came was damaged. Overall, would not buy from here again.”
“Product as described and super fast shipping! After sales team are really quick on replying to you on any of your question and support you on everything.
5 Stars!!!”
“After almost 3 weeks I still have not received the table I ordered on the 29th November. I notice that Home Done has taken payment. I need this table for Xmas. If I do not receive my order within the next few days I shall cancel my order and expect a full refund with an apology.”
“It should be much clearer on your site that there will be delivery charges. I still haven’t had a credit for two items that I cancelled because of the charges. The item I did receive had terrible instructions and we weren’t able to put the additional shelf on because it was impossible to work out how the fittings should be installed.”
“This is the first time I have used Home Done and I have been very pleased with my purchase and delivery.It is also nice to have contact with the Home Done team who have made sure I have been happy.The customer service and free delivery also make a reason to use them again when needed.”
“Brilliant service all round by Homedone. Once I'd put my order in they very quickly told me that the colour of mixer that I wanted was unavailable and asked that I advise them what I wanted to do next. Once I had emailed them with an alternative my order was on my doorstep within a couple of days. I will definitely buy from them again.”
“Been overcharged waiting for ref
und.but very quick on delivery
30.12.19 still waiting for refund if i dont here back within 7 days im seeking legal advice”
