“I decided that I wasn't going to use Amazon again and deleted my account. That is what bought me to Home Done. I shop with small local shops, so why not do so on line?
The bench I ordered is as described and a good heavy quality and arrived early. The price was competitive with Amazon too. We haven't put it together yet as it's too cold outside, but any day soon I look forward to sitting on my "birthday" bench”
“Ordered for the second time the Wooden 12-Tier CD Media Storage Rack. Delivery very quick/on time and the product which I'm using for storing maps as well as CD's is just the job and while it takes a while to assemble (it is, of course, a flat-pack product) the instructions are very clear and straightforward. Satisfied customer.”
“You’ve asked me to write a review and I’ve not even received the product yet! We received a phone call on 30/12/21 to say the wardrobe was to be delivered late afternoon/evening on 31/12/21. We were told that the driver would contact us before the delivery! You’ve guessed…no phone call and
No delivery!!! We waited in as well on such an important night!! Still don’t know when the wardrobe is due to be delivered as nobody has had the courtesy to say sorry or answer my email?”
“It’s very bad experience, until now I didn’t get my parcel.but from the courier delivery it’s show that they already delivered. I’m Very disappointed, I will not recommend to my friends at all.”
“I thought ikea is selling low quality products...yours are the worst I ever seen. I emailed you regarding this and still waiting for your response.
I bought 2 wardrobes , payed £820 for something which doesn't worth £100. Total rip off...I learned my lesson in a worst way possible. I'm expecting someone to get in touch with me as soon as possible and send someone to pick up your stuff.”
“Good service - quick email replies, and early delivery. Item good quality, but should have come with a warning that it needed someone very good at assembling it!”
“Hello there,
I've just opened the box to start building my daughter's dresser unit purchased from you and the corner of the mirror is damage!?
Is it possible to send a replacement as it very noticeable”
“Wasn't kept informed as to when sofas were being delivered. Had to ring up to enquire which wasn't easy.
When sofas arrived they were extremely uncomfortable despite the description saying extremely comfortable. 4 people have sat on them all shapes and sizes and all agree uncomfortable. Would never buy again from this company.”
“Having difficulties to return the item which is still in its original packaging. The only way to contact aftersales is by email. I am waiting whether the item will be collected and have been warned there is a charge for it”
“The website is easy to use and has plenty of choice.
I was given information on updating my delivery preference and contacted to ask if I was pleased with my order.”
