“Do NOT buy from Home Done Limited. I have bought the trio white high gloss from them and was surprised that this product is made of pressed cardboard and a very thin one. The bedroom furniture is for daily use and I doubt that this trio will not be broken in 2 weeks after daily use. I want to return it, but the return postage to Scotland exceeds the cost of trio and Home Done Limited does not offer a collection service. I have logged a legal dispute with Home Done Limited.”
“I was a bit worried about my order for the wardrobes after reading some of the negative reviews.
Order delivered when promised and the wardrobes are very good quality.
My husband said the instructions could have been better. But probably not the fault of Home Done.
The build quality was good and they look lovely.”
“Do not believe on advertised product pictures on their website .You will order something and will get something completely different from website .Once you will try to make them aware of their mistake .They will respond to you saying pictures on website are for reference purpose only .Avoid them.Will be taking this matter further with fraud handling agencies”
“It looks great after fixing everything but the process was hard because the instructions could have been easier if all the pieces were numbered to make it easy to assemble. It took me the whole day to finish the job.”
“I’m having a very stressful experience. I brought a wardrobe online, it arrived without any parts labelled and no instructions. Video instructions were sent but the parts aren’t labelled so it’s not possible to follow. Waiting for quote to assemble, still waiting , 2 weeks later. Very upset.”
“I received the compost bin on Wednesday & erected it yesterday.
I have previously purchased these from another supplier & have had them for many years, however it is debatable how long yours will last. The original ones are the same dimensions, however the wood is much thicker & the grooves for locking everything together are much deeper than yours making the final article a lot stronger.
In my opinion your bin is very flimsy & I cannot see it last 15 years like my original ones have.”
“Home Done have just been INCREDIBLE from the very start! We explained we had just moved into our very first home together and that we were sitting on the floor currently. To help us they dispatched our order in the very same day and have made sure we receive our sofas at the earliest delivery possible and Sam and Sandy have been brilliant at keeping us updated at all times! Thank you so much Home Done - we have recommended you to all our friends and Family too!”
“It took 2days to assemble,poor diagram and video.it will really benefit to add home service assembly charge to the price or separately as wood is very heavy and requires 2-3 strong persons to fix,also having wheels can make it easy to move and adjust to good position”
“Hi Rachel, I'm mostly satisfied with your service, however, I find it bizarre that you sent 1 man to deliver a very heavy wardrobe and thus couldn't carry the item upstairs. I am a 77 year old woman so had to wait a week for my daughter and son in law to remove it from my living room. More concerning is one of the wardrobe doors though which has a black mark on the front, so I will be emailing photos and asking for a replacement door. Having said all that, I do love the wardrobe.”
