“Ordered a side board could not believe how fast it came, it was great condition and looked really classy for the price so I have ordered a matching lamp table to go with it. Quality is great for the price and the exact unit we ordered was more expensive on other websites, thank you”
“Great selection of products and at reasonable prices. Our wardrobes arrived in the early part of the delivery window. Good communication about its arrival. Great service!”
“ordered a TV stand, received it on time as well but only negative thing is, there was no screws or anything to hold this floating tv stand to the wall, i had to buy them separately which was bit frustrating for me but everything else was fine.”
“Ordered over a week ago. Lead time was three days. Contacted HomeDone and was fobbed off with contact the delivery drivers. Appalling service. Terrible after care. Avoid!!!”
“Bought two mirrored, crystallised bedside tables. They were delivered promptly and were easy to assemble and were of exceptional quality. The look fantastic in my bedroom and are extremely practical.”
“We ordered a gazebo from Home Done for us on our decking when it is either a bit too damp or too hot to sit outside. We were very happy with the ease of use on the website and the speed of delivery. The product was easy to assemble with simple instructions and we are very happy with how it looks. It is very sturdy and fits perfectly into the space we had. I would definitely recommend the product we bought but also Home Done and will be using them again.”
“Amazing product, the wardrobe I ordered is so spacious and looks beautiful. Great value for money. The service was also fabulous, I was out when they were delivering and I asked them to leave it in a specific place for me which they did without any issues at all. Loved everything about Home done hence why I will be ordering another wardrobe soon. Highly recommend.”
“The company customers service it’s great and attentive. But I didn’t realise from the beginning that are representing sellers. The product doesn’t come directly from them. That was the tricky part for us, dealing with the delivery from the seller and not being able to have a proper communication. To be more precise, the wardrobe was not delivered when promised, but Holme Done were fare and offered £15 refund for distress and inconvenience. Also they did their very best to arrange with the seller to deliver the wardrobe on Saturday when we were actually available. The seller called o Thursday to advise they will deliver the wardrobe tomorrow, completely ignoring our request or not giving you the choice to arrange a suitable time. It was impossible to give you a 4 hour slot or to choose from a range of days when you can be at home. That was the tricky side. Eventually we managed to have someone at home on a very short notice.
Would I purchase from the again? Not sure… it was too complicated to deal with a 3rd party who I couldn’t contact Directly as Home Done was the main contact. But when I had to complain about being called at 4 pm to be advised they will deliver the wardrobe the next day when we agree to a Saturday, they were like “it’s the sellers fault “. But I paid Home Done …. I think they want to be like Ebay without being prepared to be fully responsible.
Still great customers service.”
