“Unfortunately my parcel got damaged in transit and it was the last unit so I couldn’t get a replacement. Home done have kept me up to date with my parcel since the time I placed my order. They offered me three options for replacements which I didn’t want as they aren’t quite what I’m looking for and are refunding me as I’ve requested. Their customer service is excellent.”
“Service second to none, kept me fully informed of my deliver and continued with updates until item received.fantastic quality item, highly delighted, would use Home Done again and recommend without hesitation, well done.”
“Never used Home Done before so was a little sceptical with my first purchase and the arrival ... my order was delivered within 2 days ... so amazing ... the price of the goods was excellent... I have not opened and use the purchase yet but fingers crossed all will be okay on the day ... so watch this space 👀”
“The ordering was good but delivery wasnt so good
I left a note on order to deliver to next door and then
When i did receive the item it got left at my front door to all see when no one was home”
“Poor product that didn't look like the product I ordered. Paint scraped off the legs of the table, styrofoam inside the legs. Looked like the parcel had been opened already when it was delivered as it was not taped very well and styrofoam was flying everywhere. In order to assemble the table top with the frame, you'd probably need a drilling machine as there were screws but no holes had been pre-drilled in the table top. That would have been nice to know as I wouldn't havr ordered it if the holes weren't in the top so itnwould be easy to assemble with the frame.Also, the table top was not very well crafted and I thought I'd get splinters in my hands when holding it. It also said it was solid wood which it absolutely isn't. It's different pieces of very cheap wood that have been assembled and more sandpaper could have been used to prevent splinters. It just didn't seem like a completed product. Very disappointed and they don't seem in a rush to complete the return and refund for me even if I've told them it's urgent ad I don't have a coffee table and now need to order a new one.”
“We were delighted with the bedside tables from Home Done. The available selection was second to none. Furthermore, we were very impressed with the promptness of satisfying our order. Many thanks.”
“not possible to contact on the phone-tried 7-8 times: automated service just wait and then drops to leave a message. No online chat. Sent a message asking to return on HomeDome email: answer after 4-5 days. Trying to avoid returns from customers by increasing days to don't contact customers and get non-return deadline?”
“I found your website just by chance! Amazing discounts were on and I absolutely loved one of your ranges ended up buying two piece! They arrived really quickly and with no issues. I Will definitely be buying from you in a future”
