Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service and prices. Free delivery and kept me informed every step of the way.”

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Posted 5 years ago

“Excellent product and service at a very reasonable price, with a quick delivery. A pleasure to deal with.”

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Posted 5 years ago

“Used over the last couple of years, very helpful. Would definitely recommend”

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Posted 5 years ago

“Arrived on time No issues with item Fair price Good service”

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Posted 5 years ago

“Received the product 4 days late. It was supposed to be 1 day delivery”

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Posted 5 years ago

“Excellent, prompt service. Highly recommend”

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Posted 5 years ago

“I am moderately satisfied. I ordered HP Q acoustics 3050 in December. The transaction was perfect. I wanted to complete my equipment with the Q acoustics 3070S subwoofer I received a very damaged package and the product was clearly not completely new ....”

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Posted 5 years ago

“Dealt with my pre order phone enquiry very efficiently/effectively. Prompt next day delivery included as advertised. Excellent product from a trusted specialist business.”

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Posted 5 years ago

“Spoke to them on the phone very helpful Quick delivery very happy”

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Posted 5 years ago

“Great experience. very serious sellers and low prices.”

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Posted 5 years ago

“I've never been a fan of online shopping but dealing with a company like Home AV Direct just takes all that worry away. The website was easy to use and informative, I had a couple of questions so called the store and placed my order. When I had a notification from DPD of a delivery issue their end because of my house being a new build, they even got involved and arranged for me to collect from the DPD depot. No wonder the high street is struggling when you get a 10/10 online service like this. Thanks guys!!!!”

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Posted 5 years ago

“Fast delivery, safely packed. Only thing annoying me is that you have to pay delivery yourself for your returns.”

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Posted 5 years ago

“Good Service”

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Posted 5 years ago

“Great to deal with. Customer service communication is outstanding and product pricing is very competitive. I will be returning.”

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Posted 5 years ago

“Very good condition”

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Posted 5 years ago

“Great product, great price, very quick delivery, whats not to like”

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Posted 5 years ago

“Very good quick response very fast delivery”

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Posted 5 years ago

“Received in good condition”

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Posted 5 years ago

“Ordering easy, quick confirmation of order, clear tracking and fast delivery to me in Germany. I would recommend Home AV Direct to my friends and colleagues. Thank you”

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Posted 5 years ago

“Excellent service, helped where I didn’t have a clue and gave sound advice. Thanks”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews