Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No contact to confirm order or confirm shipment.”

Helpful Report

Posted 4 years ago

“Order arrived very quickly especially with it being busy at Christmas time. Home AV Direct also have good comms”

Helpful Report

Posted 4 years ago

“Next day delivery. Perfect.”

Helpful Report

Posted 4 years ago

“Really nice quality product packed perfectly and despatched super fast.”

Helpful Report

Posted 4 years ago

“In stock, the best price and fast delivery.”

Helpful Report

Posted 4 years ago

“The speakers were delivered on time. The installation was also easy and the music and movie experience has changed for me. Thanks AV direct 👍🏼”

Helpful Report

Posted 4 years ago

“Great product, super quick delivery”

Helpful Report

Posted 4 years ago

“A highly professional and friendly service. Good advice, with product knowledge. The ability to talk through purchase details, made the deal.”

Helpful Report

Posted 4 years ago

“My order was on back order in one colour Home AV Direct happily changed order to a different colour so it could be delivered before Christmas. Very good service”

Helpful Report

Posted 4 years ago

“Very fast delivery. Fantastic price! Will definitely use again.”

Helpful Report

Posted 4 years ago

“Good products, not great communication, did not get any info to say sale had gone through, then the speaker colour had to be changed as the ones i ordered were not in stock, yet no mention of that when i purchased them.”

Helpful Report

Posted 4 years ago

“Prompt and in time, thank you”

Helpful Report

Posted 4 years ago

“Hi Thought. the Woofer was’t working but system great,Thank you ,have a good Christmas and New Year. Regards Norman Robinson.”

Helpful Report

Posted 4 years ago

“Excellent experience very professional rapid delivery.”

Helpful Report

Posted 4 years ago

“Fast professional service. Kept well informed of status of order”

Helpful Report

Posted 4 years ago

“Ordering was easy and delivery prompt”

Helpful Report

Posted 4 years ago

“Very happy with the service and product”

Helpful Report

Posted 4 years ago

“Excellent and efficient Service”

Helpful Report

Posted 4 years ago

“Dealings with this Home AV had been good. Ordered the theatre system which turned out to be it unsuitable for the room m, so returned it within 2 days although there was a longer wait for the refund it was within the 14 day period - Communication could’ve been better. But under the circumstances with Covid and it being the Christmas period they did pretty well. I would’ve used them again but they didn’t have the item in stock.”

Helpful Report

Posted 4 years ago

“Love the items purchased, had issues with the delivery which was sorted promptly with no issues what so ever, highly recommend”

Helpful Report

Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews