Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“I brought some q acoustics 3050 , great speakers, great service, great delivery, cannot recommend highly enough , will definitely use again”

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Posted 5 years ago

“Fast postage, good product. Thanks”

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Posted 5 years ago

“Everything they said on there website was accurate.very pleased with the soundbar and also delivered next day as stated..many thanks home AV Direct”

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Posted 5 years ago

“Excellent and timely service with the music delivered in a secure and sturdy box.”

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Posted 5 years ago

“Bought an Onkyo amplifier and speakers package from Home AV Direct on free next day delivery. Great product, great service and £50 cheaper than Amazon. 👍”

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Posted 5 years ago

“Competitive price and really fast Dispatch.”

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Posted 5 years ago

“Great response time and prompt dispatch and delivery. Totally recommended”

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Posted 5 years ago

“Item arrived quickly and on time. Works perfectly with PlayBar. Great.”

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Posted 5 years ago

“Great price, disappointing that the next day delivery wasn’t quite next day as they had to wait for the stock to come despite it showing as in stock. Meant a trip out to my DPD parcel collection point as there was no one in on the day it got delivered”

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Posted 5 years ago

“Great price and delivery, well done”

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Posted 5 years ago

“Very quick delivery one question how many years guarantee the web says 2years the card says one thank you”

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Posted 5 years ago

“My delivery got delayed for 10 days and when I called the customer care they are very rude and not even answering properly”

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Posted 5 years ago

“Purchased a Bose Soundbar 500. Item was as described. Swift dispatch and well-packaged. Highly recommended supplier.”

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Posted 5 years ago

“I was very pleased with the service given by this company. The only reason I didn’t give 5 stars is because there is some confusion over timescales if you want banana ends fitting to connection cables. Maybe it could be made clearer on the web site that this adds a 24 hr delay in sending out the order. All other aspects of the order were dealt with really well and it’s good to be able to speak directly to the team.”

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Posted 5 years ago

“Great service very very helpful staff”

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Posted 5 years ago

“Ordered an open box product. Would have helped to know the reason why the box was open.”

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Posted 5 years ago

“Quick service. excellent price and very helpful”

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Posted 5 years ago

“Very efficient company and the items are as ordered.”

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Posted 5 years ago

“Great service will use again”

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Posted 5 years ago

“Bought a HDMI cable. Arrived fully working as advertised.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews