Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent support on the phone when ordering online. Came on exactly the day I was told it would and the speaker is working really well. Many thanks.”

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Posted 5 years ago

“GREAT CUSTOMER SERVICE”

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Posted 5 years ago

“Very good price supported by prompt delivery.”

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Posted 5 years ago

“Very good price and service. Highly recommended”

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Posted 5 years ago

“easy, speedy, didn't suck”

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Posted 5 years ago

“Excellent service, ordered online and it was delivered the very next day. Thank you!”

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Posted 5 years ago

“I got what I ordered next day and well packaged. Nothing really to fault.”

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Posted 5 years ago

“Very happy with service”

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Posted 5 years ago

“Good price and fast service”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Quickly delivered - good price. Good job 👍”

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Posted 5 years ago

“Well pleased with the service and with the speed I got the item I ordered would definitely use home AV direct again”

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Posted 5 years ago

“Great price - fast delivery - perfect!!”

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Posted 5 years ago

“Great help over the phone and delivered on time Have no hesitation to order from you again”

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Posted 5 years ago

“Very speedy delivery, I called to check stock with call centre staff, super helpful and gave me the reassurance I needed!”

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Posted 6 years ago

“Offered a great price, and item received next day - cannot fault the service!”

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Posted 6 years ago

“excellent service and fast delivery”

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Posted 6 years ago

“Very efficient and arrived extremely quickly. Happy with products”

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Posted 6 years ago

“Great price. Next day delivery. What’s not to like!”

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Posted 6 years ago

“Bought something and wasn’t allowed to return it due to fine print in returns policy.”

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Posted 6 years ago

Hi, Please see our exclusions as outlined on the returns page of our website (http://homeavdirect.co.uk/returns). We're sorry that you didn't see this however it is made clear that in-ear style headphones are excluded from our returns policy due to health and hygiene reasons and there is a link to this page on every page of our website to ensure that we are transparent with our customers. Many thanks, Home AV Direct

Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews