Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very quick and efficient service”

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Posted 5 years ago

“Excellent goods and services”

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Posted 5 years ago

“I was looking to buy a bose sound 10. I found Home Av Direct on google , while I was searching the best price . Bose 10 at Home av Direct is 127£ , while at Argos is 150£ , Currys pc 160£ and Bose official 170£ . So you do the math , it was very easy to make my choice . I was skeptical at the begining , because I ve never heard about this company , but i started looking for reviews and historical about them and I said : I should give them a chance . Initially I ordered a white product , but customer service got in touch with me and told me they have only on black , so I accepted the black colour. The employee from customer service was very helpfull , and the next day I received the product with dpd free of charge . Thank you guys , keep doing the best job with amazing prices !”

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Posted 5 years ago

“Good service from the guys at home av direct”

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Posted 5 years ago

“I can’t grumble too much, the price was the cheapest I could find, most of the items I ordered turned up really quickly. The only issue I had was one item wasn’t in stock, it was ordered direct from the supplier supposedly to my house but it went to Home AV warehouse instead. I had to ring twice, one to check why the item was missing and second to tell them it had been delivered to the wrong place which turned out to be their warehouse. An quick email to keep me informed would have been better but the staff were friendly and knew exactly what was going on. Overall I’m pretty happy and I would use them again.”

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Posted 5 years ago

“Best price I could find in the UK. Swift delivery. I would highly recommend”

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Posted 5 years ago

“The stuff i wanted, (which a high street chain seemed unable to get for me, despite the promises on their website) at a good price and delivered really quickly in perfect condition (thanks to DPD for delivery, too!) Easy friendly service, and i'd be happy to buy from Home AV Direct again, and recommend them to friends.”

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Posted 5 years ago

“Ordered 5 minutes before the deadline for delivery and arrived promptly next day. Great service and price”

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Posted 5 years ago

“excellent service. chat mode is very helpful, fast delivery and competitive price as I was lucky to spot what I wanted in sale. will us again definitely.”

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Posted 5 years ago

“Amazing staff”

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Posted 5 years ago

“Item arrived on time and in good condition.”

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Posted 5 years ago

“Excellent experience, queries answered quickly and clearly with online chat, delivered on a Sunday (note extra charge I was happy to pay for the convenience). Would definitely use again.”

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Posted 5 years ago

“Excellent fast service with good communication”

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Posted 5 years ago

“Best deal around for a Sonos bar and 2 Sonos ones set. Easy to order, received the next day. Thoroughly recommend.”

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Posted 5 years ago

“Im satisfied,delivery very quick”

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Posted 5 years ago

“Excellent advice and expertise over the phone, great prices and super fast delivery. 10/10. Thank you.”

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Posted 5 years ago

“Very good, thank you.”

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Posted 5 years ago

“Item arrived on time and is excellent value.”

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Posted 5 years ago

“Fast easy order,delivery! 5 stars”

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Posted 5 years ago

“Excellent service. Q Acoustics M4 Soundbar is absolute quality at a really cheap price.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews