Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very please with the customer service given - I sent a couple of e-mails asking for confirmation of stock availability which was answered within hours - ordered and delivered the next day - excellent”

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Posted 3 years ago

“Fantastic service would def use again”

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Posted 3 years ago

“Good communications from customer service, prompt arrival of my product.”

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Posted 3 years ago

“Great service and super-prompt delivery.”

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Posted 3 years ago

“focal elegia closed back headphones. I am very pleased with the purchase of the crib problem-free delivery in perfect condition description correct headphones very good quality and they sound wonderfully recommend with all my heart Rafal”

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Posted 3 years ago

“I found the whole experience of purchasing from Home AV Direct easy and problem-free. I had a slight issue with the product, and my interaction with customer services (specifically Vee) was very satisfactory. Vee was extremely helpful and obviously cared about my issue, and went out of the way to research a resolution. Very good customer service, I wish all companies were the same.”

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Posted 3 years ago

“Excellent service, helpful staff”

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Posted 3 years ago

“Ordered 2 types of Bose speaker. First one delivered pretty much next day. Second set were out of stock but I bought them on the proviso that they were due in the following week. They were delivered this week just as the salesman said. Home AV Direct can be trusted to do as they say. I would definitely recommend them.”

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Posted 3 years ago

“Excellent customer service. The device ordered was delivered very quickly.”

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Posted 3 years ago

“Got my speaker quick,wish they had credit.”

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Posted 3 years ago

“Great price and service, arrived the next day. Nicely packaged. Overall, a great experience. Highly recommend and will definitely be returning to use their service again.”

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Posted 3 years ago

“Order not without problems, but resolved to my satisfaction. I did not receive an order confirmation email and the ordered item was not delivered after a week. Fortunately, I paid using PayPal and their email contained the order number. Calling the store, I received good customer service. I was informed that the item was lost in the post and a replacement would be sent, which arrived the following week.”

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Posted 3 years ago

“Great service and delivered on time and well packaged. A recommended retailer.”

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Posted 3 years ago

“After the parcel was missed by the courier I rang and they sorted a replacement for delivery the next working day, can't fault them one bit. Would order from again without hesitation, thank you.”

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Posted 3 years ago

“Good help over the phone, timely delivery and good after service Would definitely recommend using this company”

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Posted 3 years ago

“Good communication and quick delivery of goods. Happy customer!”

Home AV Direct 5 star review on 18th January 2022

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Posted 3 years ago

“Great price and fast delivery”

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Posted 3 years ago

“They offered the best price and delivery came when expected. I didn’t receive a confirmation email but made note of my order number when I placed it. I emailed them to provide the receipt and it was with me almost immediately!”

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Posted 3 years ago

“Fantastic communication, super fast delivery and product as described! Would highly recommend Home AV Direct”

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Posted 3 years ago

“Had what I was looking for at a reasonable price”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews