Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and very good after sales service when there was a problem with the item.”

Helpful Report

Posted 4 years ago

“Unbelievable service and fast support when needed. Bought a Sonos Sub from the team that turned up on time and even helped me set it up when I had a problem. No hesitation to buy again from this retailer, great service.”

Helpful Report

Posted 4 years ago

“Efficient ordering and swift delivery. Quickly rectified a minor issue I had with the power lead supplied”

Helpful Report

Posted 4 years ago

“Very good service indeed. Delivered on date as promised. Absolutely no hassle at all. Home AV will be top of the list for future similar purchases.”

Helpful Report

Posted 4 years ago

“Item was delivered very quickly and well packaged. great to deal with.”

Helpful Report

Posted 4 years ago

“Good service & fast delivery ... especially in the current climate of the Corona lockdown. The turntable (Pro-Ject VTE) is as eye-catching as I hoped but also works beautifully. The speakers (Kantu YU-4 - which the team recommended) were more than I was going to spend but are worth every penny. Would recommend you guys & use again.”

Helpful Report

Posted 4 years ago

“Great service. Placed an order on a Monday and received goods the following day. Even the courier service used gave me an hour slot when my item would be delivered. Will definitely be using AV direct again in the future.”

Helpful Report

Posted 4 years ago

“Great service, my item arrived earlier than expected too, thank you : )”

Helpful Report

Posted 4 years ago

“I ordered a black Sonos sub that didnt arrive. I rang to be told it was out of stock and would I accept a white sub. I agreed, and it was delivered with the wrong power cable. To be fair though the support was good and the issue was well managed with both replacements arriving next day.”

Helpful Report

Posted 4 years ago

“I am very pleased with this amplifier. It does almost everything I want it to do. The one thing it doesn’t allow me to do is to record to my cassette tape player. I can however listen to my cassette tapes but not do any recording to them. It’s just a small criticism from an old dinosaur. There are many other functions with this piece of kit that will keep me amused and entertained for years to come!”

Helpful Report

Posted 4 years ago

“10/10 ordered on a Monday evening, delivered on Wednesday. Item was as described and well packaged. Price was unbeatable will definitely be using this site again.”

Helpful Report

Posted 4 years ago

“Great value, hassle free & prompt delivery. Great service, cheers.”

Helpful Report

Posted 4 years ago

“Never used or heard of this company before but they were great imo. Product arrived quickly and was well packaged. The Customer Service was exceptional - I had to call them due to Sonos supplying the wrong power lead. They were apologetic and sent the replacement power lead for next day delivery. Very good company and hope to make further purchases from them soon.”

Helpful Report

Posted 4 years ago

“Excellent service, thank you, very prompt, delivery was right on time”

Helpful Report

Posted 4 years ago

“Came the next working day. Excellent service. Item genuine. Brother happy and now sister wants one too!”

Helpful Report

Posted 4 years ago

“Great price and delivery was great once dispatched. Had to chase up order as originally was not sent to DPD after notification that it had.”

Helpful Report

Posted 4 years ago

“Great product delivered on time good service start to finish thank you”

Helpful Report

Posted 4 years ago

“Great range of products, ordered on a Monday and arrived on Tuesday.”

Helpful Report

Posted 4 years ago

“Very good.”

Helpful Report

Posted 4 years ago

“I’m really pleased with my new ,sleek soundbar and I haven’t even played around with it yet to get the best out of it. Great value and really quick delivery. The item was very well packaged. Would recommend”

Helpful Report

Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews