Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fast delivery.”

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Posted 2 years ago

“Great Service. No issues at all”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Very helpful, competitive prices, quick delivery.”

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Posted 2 years ago

“Phoned av. spoke to a lovely gentleman. He was excellent to find what I wanted. Also the colour I wanted.”

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Posted 2 years ago

“Very good product and fast delivery”

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Posted 2 years ago

“Great prices and next day delivery. Would recommend.”

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Posted 2 years ago

“I bought the Sonos amp and Bose 251 Environment out door speakers. First of all the sound of the speakers are fantastic, Driven by the Sonos amp which is Small in size but packs a real punch. Ordered Saturday pm and turned up Tuesday. I would 100% recommend this package. Well pleased with my purchase, and so are my neighbours and the street beyond LOL. (Loud).”

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Posted 2 years ago

“My purchase couldn’t have went any better.”

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Posted 2 years ago

“Great service from a recommended retailer”

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Posted 2 years ago

“Great service, prices and dependability. Given up with Amazon for electronics, always come here now. Sensible, courteous and reliable delivery by DPD or similar rather than Amazon roulette where parcels go missing 50% of time (for me).”

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Posted 2 years ago

“Very helpful and a fast and efficient service thanks”

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Posted 2 years ago

“Good customer service.”

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Posted 2 years ago

“Very efficient sale posted the day order was placed. Excellent after sales service.”

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Posted 2 years ago

“Ordered a vinyl player and speaker system for a Saturday delivery on friday. It didn't arrive on Saturday, but home av direct followed it up it arrived on Wednesday and then refunded me the £15 I had paid for Saturday delivery. Though I will say that they probably would not have done this unless I had prompted them. Overall though decent service.”

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Posted 2 years ago

“Excellent service. Prices are very competitive. Next day delivery.”

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Posted 2 years ago

“Excellent product delivered on time. Highly reccommnd”

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Posted 2 years ago

“Same price as most other retailers. Don’t respond to emails/questions. I’m unsure if item I received was new/ex-demo/customer return and HomeAV haven’t contacted me when asked (pictures show different tape on box, looks like it’s been resealed and there are marks on the unit itself)”

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Posted 2 years ago

“wont use again”

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Posted 2 years ago

“Great communication and excellent customer service. Order shipped super quick and delivered as promised. Pleasure to deal with and will definitely shop again. Thanks”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews