Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a DaC on 11/12/20 with 48 hour delivery but still not here 9 days later. Now missed the window to re-post after wrapping as it’s a Christmas present. ☹️”

Helpful Report

Posted 4 years ago

“Great communication, fast delivery and great prices”

Helpful Report

Posted 4 years ago

“Very helpful on the phone, delivered a day early, well packed, will def order from them again”

Helpful Report

Posted 4 years ago

“Excellent man on the end of the phone who supplied me, on more than one occasion, with information on the pro ject turntable and speakers. The delivery arrived 24 hours later which was impressive given this time of year! Will definitely recommend this company. Well done.”

Helpful Report

Posted 4 years ago

“Order was very promptly despatched (Immediately!) and but for a delay by Royal Mail would have arrived in a couple of days. Ordered product was as described.”

Helpful Report

Posted 4 years ago

“Initially sent wrong item but this was very promptly rectified. Excellent!”

Helpful Report

Posted 4 years ago

“absolutely fabulous product as expected. thank you”

Helpful Report

Posted 4 years ago

“Customer service was on point. The person I spoke to was helpful. The delivery time couldn't have been any better.”

Home AV Direct 5 star review on 18th December 2020

Helpful Report

Posted 4 years ago

“Good service despite problems which were quickly resolved 👍🏽”

Helpful Report

Posted 4 years ago

“Great service, no problems. Kept me updated all the way to the date it was delivered.”

Helpful Report

Posted 4 years ago

“terrific service, faulty player replaced next day, one hour delivery window and incredible price. will return.”

Helpful Report

Posted 4 years ago

“Very quick response and delivery”

Helpful Report

Posted 4 years ago

“Very fast and free delivery Others offer free delivery but takes forever as they use the cheapest option”

Helpful Report

Posted 4 years ago

“Purchase arrived very quickly from order. On time, well packaged and protected. Good communication of delivery times from Home AV Direct and courier. All parts / documents in box in working order. Would buy again.”

Helpful Report

Posted 4 years ago

“Excellent. Prompt delivery service. Very pleased with the TV cabinet”

Helpful Report

Posted 4 years ago

“Good price and fast despatch. Courier didn't deliver when they said they would, but was received a day later. Would buy from AV Direct again”

Helpful Report

Posted 4 years ago

“Great service, fast delivery, no hassle. They had a good choice of options in my price range and the prices were very competitive. Would recommend.”

Helpful Report

Posted 4 years ago

“Excellent service, no problems.”

Helpful Report

Posted 4 years ago

“Ordered Bose 700 soundbar and bass module. Got it next day no problem. Thanks”

Helpful Report

Posted 4 years ago

“Very accommodating very fast delivery”

Helpful Report

Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews