Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic service and the bundle offers high-quality products at a really affordable price.”

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Posted 5 years ago

“Excellent prompt service!”

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Posted 5 years ago

“Cheapest price on the internet granted,but I had trouble placing my order on line, so had to phone it through in the end, 1st sales person I ordered through was very polite and I was happy with the service, unfortunately when my order arrived one speaker was damaged...after pics were sent and a follow up phone conversation also...a new speaker was organised so no problem there, I advised the 2nd sales person who dealt with the replacement I needed a phone call once the delivery was there and I would meet the driver to take my new speaker as I work 4 mins away ( and Additional amp purchased which was also being delivered at the same time ) I recieved no phone call and missed the delivery, I phoned home A.V direct and the sales person was not very sympathetic even though I had just spent £ 1'300 with them and part of the order was a swap over for a damaged speaker sent in the first place, and i gave instruction when the order was placed that I needed to be phoned.... That was Friday, I'm still waiting for my front speaker ( I am now taking a day off work Monday to receive this just in case ) the amp was supposed to be delivered to matalan just down the road as it is the closest collection point but that has not turned up either... Cheap price...yes Service not so much..”

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Posted 5 years ago

“Fast and reliable service, delighted with my purchase.”

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Posted 5 years ago

“I was delighted with AV Direct. Firstly the Denon Hi-Fi system with additional HEOS speaker is outstanding, but so is AV Direct service with very prompt efficient and speedy delivery and excellent communication concerning product availability. I would recommend AV to anyone.”

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Posted 5 years ago

“Efficient.”

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Posted 5 years ago

“Overall, happy with the final result but gone through far too many problems to get the kit. Also ended up pushing my boundaries on the budget because parts supposedly available weren't really in stock.”

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Posted 5 years ago

“Super fast delivery and a genuine manufacturer product.”

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Posted 5 years ago

“Very good service indeed very helpful a pleasure to deal with”

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Posted 5 years ago

“A very quick efficient service with good communications. Products sold are at very competitive prices.”

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Posted 5 years ago

“Fantastic service, arrived as promised with the next day delivery plus an estimated time of the courier driver was handy. Also very pleased with the product I bought.”

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Posted 5 years ago

“I ordered some Yamaha NS-IC600 ceiling speakers which were very competitively priced. The package was despatched the same day I ordered and arrived via DPD the following day, thanks Home AV. I haven't installed them yet but they seem strong and well made as you would expect from Yamaha, installation looks to be straightforward though and I'm looking forward to completing my Atmos set-up.”

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Posted 5 years ago

“Happy with delivery and time”

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Posted 5 years ago

“Good price and good service”

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Posted 5 years ago

“Great advise, great prices and a very good service all round.”

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Posted 5 years ago

“Hassle free & timely”

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Posted 5 years ago

“Item quickly dispatched and competitively priced”

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Posted 5 years ago

“Very pleased with quality and very quick and efficient delivery.”

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Posted 5 years ago

“Excellent service, prompt delivery. A*”

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Posted 5 years ago

“Great product, haven’t fully tested yet but initial trial is very good”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews