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Home AV Direct Reviews

4.8 Rating 4,741 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,741 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Kimberley Rogers
Verified Buyer
“Fast delivery 5* service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very reasonable prices and incredible, free next day delivery!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service, very helpful, very quick delivery”
Helpful Report
Posted 5 years ago
Rémi Degond
Verified Buyer
“competitive price, fast shipping to France: I'm very satisfied”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service with fast delivery. Very pleased with my purchase.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good price, quick delivery and good customer service as my tracking number changed. 10/10 recommended.”
Helpful Report
Posted 5 years ago
Matthew Bass
Verified Buyer
“The service from Home AV Direct was very good. The service provided by their choice of courier, DPD, not so good.”
Helpful Report
Posted 5 years ago
Wendy Francis
Verified Buyer
“Excellent customer service! I ordered a speaker cradle which wasn't the right one for the speaker I had on the same order. Instead of just sending it out AV called me to let me know which was much appreciated. Incredible speedy delivery too. Highly recommended by me.”
Helpful Report
Posted 5 years ago
Daniel Dolman
Verified Buyer
“Excellent Service”
Helpful Report
Posted 5 years ago
Bryan Moody
Verified Buyer
“Good response however the delivery date was not amended as agreed and had to be redelivered on the requested day.”
Helpful Report
Posted 5 years ago
Girish Patel
Verified Buyer
“Very satisfied so far with the my new Bose system I’m sure it will be even better once the satellite speakers come”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great price, product & super fast delivery.”
Helpful Report
Posted 5 years ago
Jon Tucker
Verified Buyer
“Prompt delivery. Would use again”
Helpful Report
Posted 5 years ago
Edward Agombar
Verified Buyer
“Fast postage and excellent speakers.”
Helpful Report
Posted 5 years ago
STU COLE
Verified Buyer
“Very good and prompt service”
Helpful Report
Posted 5 years ago
Jackie Jones
Verified Buyer
“Great service & speedy delivery”
Helpful Report
Posted 5 years ago
Baptiste Buot
Verified Buyer
“Quick answer Fast delivery Good packaging”
Helpful Report
Posted 5 years ago
Nicholas Cann
Verified Buyer
“Great service provided by this company and the product was/is really good and I'm very pleased. I'd have given them a "Very Good" rating had their website been clearer as to their opening times over Christmas as I think it seemed to suggest that they were open on Boxing Day but that the online orders were not open until the following day which meant that I was expecting a delivery a day sooner but I am happy.”
Helpful Report
Posted 5 years ago
TIM WILLS
Verified Buyer
“Great product great price free delivery, what more could you ask for.”
Helpful Report
Posted 5 years ago
Annette Cansick
Verified Buyer
“Good service. Would have been Very good. But shipping took longer then website stated.”
Helpful Report
Posted 5 years ago
Home AV Direct is rated 4.8 based on 4,741 reviews
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