Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and very quick delivery...in fact, so quick that even though I paid extra for a Saturday delivery it came the next day on a Friday! No complaints at all about being too efficient though, that's for sure. I'd buy from Home AV again anytime.”

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Posted 2 years ago

“Excellent customer service Thanks”

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Posted 2 years ago

“The price of the product in my cart increased without warning. I noticed the day after placing my order when looking at my invoice. Wasn't very happy, contacted customer support and they've ignored me. I went with Home AV Direct because they were originally £10 cheaper than Amazon, but ended up being £20 more expensive. Won't be bothering with them again.”

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Posted 2 years ago

“I had a problem with my purchase, HomeAV immediately swapped the sound bar. Next day delivery, no charging for the replacement and a later refund. Also immediate r e onse on the. Phone and very helpful, I would recommend them.”

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Posted 2 years ago

“First time i have used Home AV Direct. The best price i could find and great service Perfect totally recommend”

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Posted 2 years ago

“Great service and super helpful”

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Posted 2 years ago

“everything is great. quick delivery. miraculous equipment. his wife felt him very much😂”

Home AV Direct 5 star review on 24th May 2022

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Posted 2 years ago

“Honest straight forward company Definitely use again”

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Posted 2 years ago

“Excellent service and pricing, ordered my new speakers and received them promptly the next day. Very satisfied and happy to recommend.”

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Posted 2 years ago

“The product offered is good and the delivery is fast, great.”

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Posted 2 years ago

“Desk arrived next day - very impressive. No problems assembling. Very pleased.”

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Posted 2 years ago

“Great communication, good price and fast delivery”

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Posted 2 years ago

“Best price. Fast delivery.”

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Posted 2 years ago

“I ordered a Klipsch RP-500C but it was out of stock in the finish I wanted but Vee kindly offered me an upgrade to the 600C, at no additional charge. Absolutely fantastic.”

Home AV Direct 5 star review on 19th May 2022

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Posted 2 years ago

“Item just as described very quick delivery highly delighted thank you”

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Posted 2 years ago

“Good communication Was able to track through dpd Good overall service”

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Posted 2 years ago

“Fist time I’ve ordered with AV Direct and was very pleased with a quick, well packaged delivery, will have no hesitation in buying again.”

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Posted 2 years ago

“Quick delivery, brilliant service, always friendly and helpful when you call them. Highly recommended”

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Posted 2 years ago

“Excellent company. Delivery was very quick and the PA system I bought is awesome. Many thanks x”

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Posted 2 years ago

“Purchased an Astell & Kernn Se180. The unit was faulty and would not power up, called AV and they apologised and got me another player out within a few days....excellent Customer Service...Will most definitely shop there again !”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews