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Home AV Direct Reviews

4.8 Rating 4,741 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,741 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Martin
Verified Buyer
“Product arrived quickly and well packaged.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very Good price,Very quick dispatch/service, and great product only let down by the delivery carrier-dpd (slow as usual)”
Helpful Report
Posted 2 years ago
Dave Lloyd
Verified Buyer
“Great service, fair prices, prompt delivery and very pleasant and helpful staff on the phone. Thank you!”
Helpful Report
Posted 2 years ago
Owen Thomas
Verified Buyer
“Good price and swift delivery”
Helpful Report
Posted 2 years ago
Pete Johnston
Verified Buyer
“Great price and delivery. Very satisfied”
Helpful Report
Posted 2 years ago
Helen
Verified Buyer
“First purchase from this company & delighted with boyh the product & the service. Thankyou”
Helpful Report
Posted 2 years ago
Dean Middleton
Verified Buyer
“Great service and a very happy customer”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Website excellent, communications clear, prices competitive and delivery prompt”
Helpful Report
Posted 2 years ago
Gordon Gunn
Verified Buyer
“Quicker than expected delivery, superb service.”
Helpful Report
Posted 2 years ago
James Muirhead
Verified Buyer
“Quick delivery. Good price”
Helpful Report
Posted 2 years ago
Owen White
Verified Buyer
“I paid for expedited delivery but it didn't come when it was supposed. Whilst I understand it was an issue with the delivery company when I wrote to HomeAV they did not bother replying. I will not use them again.”
Helpful Report
Posted 2 years ago
Peter Bonney
Verified Buyer
“Almost flawless victory with one exception. The record weight clearly shown in the advertisement is not included. Also shown un the literature that comes with the system. It's disappointing that an accurate picture is not presented as the indicative article.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great customer service and support.”
Helpful Report
Posted 2 years ago
James
Verified Buyer
“very good and efficient company friendly staff and most importantly delivered the goods wharfdale DS-2 speakers as promised will use them again”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“mixer delivered on time NO USB cable came with the mixer”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“When it transpired that the item I had bought was discontinued, Home AV Direct delivered a alternative and newer version for no additional cost. Great service”
Helpful Report
Posted 2 years ago
Victor Sage
Verified Buyer
“Ordered Klipsch rp8000d floor standing speakers They are a magnificent addition my home Had a slight technical issue due to my being a newbie ro this level of equipment Rang customer support and was sorted in 2 minutes Excellent after care XMAS movies sound amazing Will definitely continue to upgrade my system through these guys”
Helpful Report
Posted 2 years ago
Arron
Verified Buyer
“Still no headphones after 2 weeks”
Helpful Report
Posted 2 years ago
Bernard Piper
Verified Buyer
“Replacement controller as had lost previous one”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Ordered a projector and the service was excellent. Parcel arrived following day and packaged very well.”
Helpful Report
Posted 2 years ago
Home AV Direct is rated 4.8 based on 4,741 reviews
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