Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery. Genuine product. Highly recommended.”

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Posted 2 years ago

“Good price and received very quickly and the packaging was very protective so arrived in perfect condition!”

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Posted 2 years ago

“Arrived as described, perfect condition and on time! Excellent”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Good stock level, fast delivery and excellent communication.”

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Posted 2 years ago

“Great service and quick delivery!”

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Posted 2 years ago

“We are very happy with ower speaker the sound is fantastic the disco lights are fantastic in side the speaker”

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Posted 2 years ago

“Nice earphone with high quality sound And delivery is fast”

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Posted 2 years ago

“Prompt shipping and delivery.”

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Posted 2 years ago

“Excellent prompt service good value.”

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Posted 2 years ago

“Didn’t have the sub in the colour ordered. Email correspondence swift and a different coloured subwoofer dispatched that day. Great service. Thanks.”

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Posted 2 years ago

“Customer service was absolutely spot on - Vee was incredibly helpful and quick to respond. Can't recommend Home Av Direct enough. Will be purchasing from them again for sure.”

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Posted 2 years ago

“Delivered on time efficient service. I’m impressed”

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Posted 2 years ago

“Very helpful in changing product spec before delivery. Prompt delivery. Excellent service!”

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Posted 2 years ago

“3 times custom with home av direct alway Fantastic service and amazing price especially salesman vee providing me expert knowledge and advice never let me down thank you !”

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Posted 2 years ago

“UNTRUSTWORTHY!!!! Tried to Return a £750 JBL soundbar, They arranged DPD to collect and DPD subsequently lost part of the package, now Home Av direct customer services are saying unless DPD find missing part of package Im only getting a partial refund!!!! Absolute disgrace as I have provided them with photographic evidence of the parcel intact in the back of the DPD van!!! And have proof of postage! YOU HAVE BEEN WARNED, now going to have to take them to small claims court to get my money back!!! Customer service number just rings and they dont answer!”

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Posted 2 years ago

“Good service, excellent product.”

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Posted 2 years ago

“A very quick service, very good”

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Posted 2 years ago

“Advise others to avoid. Asked for discount. After lot of begging given £20 off £1100 spend. A few days later the price of the speakers dropped from £800 to £600. Absolutely ruined any enjoyment from them. On top of this the sub woofer top has several long scratchces across the black surface. Supposedly new and unboxed. Will never shop from these people again.”

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Posted 2 years ago

“Fast service, product as described and packaged very very well”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews