Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“The process of purchasing the new sound bar and subwoofer was easy and the items were very competitively priced. The only slight criticism was the order was not delivered together with the items arriving on different days, which was not ideal. Overall a good service.”

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Posted 4 years ago

“Excellent communication. Great price for a Bose Soundbar. Would definitely use again.”

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Posted 4 years ago

“Outstanding service, just like the last time. I called about headphones and received brilliant advice from Rob. He spent an age on the phone with me, and I bought what he recommended - Grado Labs headphones. They are superb. Thank you.”

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Posted 4 years ago

“Good prices and very good customer service”

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Posted 4 years ago

“Good range and stocking levels, prices and fast and efficient delivery. A pleasure to do business with”

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Posted 4 years ago

“Had a great deal in exactly what I wanted. Excellent communication and very fast delivery. I will definitely use them again in the future.”

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Posted 4 years ago

“Very impressed with the service provided on both occasions. I called to see why an order hadn’t been sent out and the call handler told me a part was out of stock but could send a substitute product which was £10 cheaper! Credit and part was with me the very next day good to see a company that still works on good old fashioned customer service and making things happen.”

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Posted 4 years ago

“Great service, price matched another retailer and rapid delivery -- thanks!”

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Posted 4 years ago

“Excellent service,they let me know when my order was dispatched and it arrived quickly.”

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Posted 4 years ago

“I phoned the shop first for advice then purchased on line Happy with all services Amp and speakers fantastic”

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Posted 4 years ago

“Very happy with my shopping experience very quick and easy to do”

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Posted 4 years ago

“Thank you very easy service”

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Posted 4 years ago

“CD player returned under guarantee for repair on 6th April - caught up in virus situation and repair delayed - matter finalised by issue of credit note as player could not be repaired by Teac agent - replacement item just purchased and received within 2 days. 6 months for an answer, despite the virus delay, indicated no priority or no urgency on the part of all parties involved. However, once credit note issued, matter finalised very quickly, hence the 4 star rating.”

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Posted 4 years ago

“Superb, fast delivery, recommended.”

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Posted 4 years ago

“Very happy with product and at a good price”

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Posted 4 years ago

“Excellant service have used them before next day delivery and great price.Excellant.”

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Posted 4 years ago

“Competitive pricing and fast delivery.”

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Posted 4 years ago

“I bought a SONOS Gen2 smart speaker from Home AV Direct, saving £10 off the normal price. The item came very quickly (2 days) and in perfect condition. The speaker was easy to set up and is a dream. Very pleased with Home AV and the kit.”

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Posted 4 years ago

“I bought a klipsch 504c, it was an open box so had been returned but it was as described like new. So very satisfied and super fast delivery, would defo buy from AV direct again👍”

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Posted 4 years ago

“Received to my door in Ireland less than 48 hours after ordering”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews