Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great price for an excellent product. Quick delivery too.”

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Posted 5 years ago

“Ordered online and received good writhing 2 days. One thing was missing but was assured it will follow due to manufacturer shortage, very professional and very pleasant to deal with, will be purchasing from them again.”

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Posted 5 years ago

“Not impressed! Webpage and the way they handle orders needs to be updated and reviewed, as it’s not working as it should be. Bought an item, they took the money out of my account and then all of a sudden the item I purchased is out of stock. They offer me another item, and as I’m agreeing to that, they tell me it’s out of stock as well. I ask for a refund that took 5 days to get to me. Polite enough staff, but I spoke to too many different people to try and sort my order out. Not in a hurry to shop again!”

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Posted 5 years ago

“Very good deal, dispatched and delivered immediately. Well recommended.”

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Posted 5 years ago

“Item arrived promptly, as described & well packaged, thank you!”

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Posted 5 years ago

“Fast delivery, great service, great product. Very competitively priced, will recommend to others.”

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Posted 5 years ago

“Perfect, thank you”

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Posted 5 years ago

“Excellent service from this company”

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Posted 5 years ago

“good service here in two days hifi stands fit well with cables”

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Posted 5 years ago

“Good price. Delivered as promised.”

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Posted 5 years ago

“Great prices and fast delivery”

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Posted 5 years ago

“I bought for Yamaha NS-IC400 In-Ceiling Speakers which I haven't fitted yet but I researched them and on inspecting them when they arrived I am very happy with the quality and the look of them.”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Ordered and paid for Flexson 1m extension lead for Sonos Email received to tell me item despatched. Great ! Day after received email.White version of cable not available.Order refunded quickly It was only £7.99 but order not fulfilled.Ordered from Amazon received day after”

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Posted 5 years ago

“Excellent! speaker stands arrived very quickly. Good communication would recommend. Thank you.”

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Posted 5 years ago

“Excellent service, good shipped promptly with great communication”

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Posted 5 years ago

“Best price anywhere online, quick postage. Overall great experience.”

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Posted 5 years ago

“Placed order and received delivery next working day, delivered by DPD which is a good choice because of DPDs tracking system. Highly recommended.”

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Posted 5 years ago

“All good quick and easy transaction”

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Posted 5 years ago

“Very happy with the customer service but unfortunately the item wasn’t delivered on said day. Courier returned it to Home AV Direct, who were very apologetic & the parcel was delivered on the Saturday at no extra cost. Good service from AV Direct”

Helpful Report

Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews