Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Prompt service and good price”

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Posted 2 years ago

“Excellent and efficient service. Very happy with my Amplifier and I also had some very good after sales advice following a query.”

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Posted 2 years ago

“Great sub”

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Posted 2 years ago

“Order some 'open box' speakers on a Saturday. Received an email on Monday morning confirming speakers had been despatched for next day delivery. Then received another email Monday evening to say the speakers were no longer available! Not impressed really.”

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Posted 2 years ago

“Great comms, great service, great delivery and very happy with the product. All for the best price on the market!”

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Posted 2 years ago

“Great service. Purchased speakers and an amplifier a couple of years ago. So pleased with AV Direct, I've just Purchased a Marantz CD player. Thoroughly recommend!!”

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Posted 2 years ago

“Great product great service”

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Posted 2 years ago

“Very prompt service.”

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Posted 2 years ago

“Very good service, fast delivery and good communication.”

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Posted 2 years ago

“Av Direct are very responsive. They are real people and reply quickly to a message. Their prices seem competive so there are no downsides to good customer relationships. Delivery was very prompt and met their claimed delivery period”

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Posted 2 years ago

“Quick delivery and very good quality. I recommend them. Many thanks🙏”

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Posted 2 years ago

“Very quick delivery. Very good service: I had an issue with my av receiver (factory fault) an the guys where very prompt to replace the product.”

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Posted 2 years ago

“Very happy with my purchase and service i got from Home AV Direct. Simple ordering process and item delivered as stated. Will use Home AV Direct again for sure”

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Posted 2 years ago

“Great service! Great product at a reasonable price!”

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Posted 2 years ago

“Ordered a record player and Bluetooth speakers which arrived as described! There was a problem with the speakers and the customer service was fantastic. They were replaced the following day. Will definitely be using AV Direct again. Many thanks”

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Posted 2 years ago

“Great service order was delivered really quickly Excellent speaker stands”

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Posted 2 years ago

“fantastic service, quick speedy delivery”

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Posted 2 years ago

“Item was as described, and arrived as per the delivery date. The remote worked directly out of the box. All in all a pleasant experience.”

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Posted 2 years ago

“Web site very easy to navigate. Received EXACTLY what I ordered. Very pleased with the service.”

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Posted 2 years ago

“Great retailer to deal with. Great website and a very smooth and easy online transaction.”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews