Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,735 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very pleased with the service and being informed of any updates. Very satisfied”

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Posted 1 month ago

“Fabulous service at a reasonable price and very rapidly delivery. Top company to deal with thank you”

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Posted 1 month ago

“The website was quick and easy to order from and the free SVS cable with the sub was great. The issue came with delivery when I was sent a delivery confirmation for the sub. I received an email saying that the sub was to be delivered via Royal Mail next day (Saturday) What I received was the free sub cable. When I contacted SVS on the Saturday via phone, it took a few times to get through, I was told that they would look into it and let me know within the next hour. I called back an hour later as I had not heard anything and was told that it had been shipped via DPD and that I would receive it on Monday. I was also told that the system only generates one shipping notification even on split shipments. I had not received an email to confirm this and did not until it arrived. It was a shame that I had to chase my delivery but it arrived on the Monday.”

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Posted 1 month ago

“Fast delivery! Good”

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Posted 2 months ago

“Absolutely flawless service. Definite customer for life, couldn't recommend more.”

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Posted 2 months ago

“Cheaper price than 2nd hand market since it was open box.”

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Posted 2 months ago

“Great, knowledgeable and supportive team. Bought a subwoofer that did not work well for me in my listening room. They provided instructions on how to get the best sound and then accepted a return without any problems. I have already bought a couple of Kef speakers from them and will be a returning customer in the future.”

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Posted 2 months ago

“Excellent service. Item initially arrived missing a cable, however the very friendly customer service responded immediately and had a replacement sent out that day. Would absolutely recommend.”

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Posted 2 months ago

“Paid - Sent - Fast and Simple 👍😊”

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Posted 2 months ago

“Excellent service from order,payment to delivery.”

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Posted 2 months ago

“Smooth transaction and quickly delivery of a Wiim Amp. Cheapest price around and received a further discount for subscribing.”

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Posted 3 months ago

“Purchased QED QX16/2 speaker cable. Excellent value for money and arrived promptly. greatly improved sound from my speakers.”

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Posted 3 months ago

“Swift delivery, straightforward service.”

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Posted 3 months ago

“Awesome service from the team.Happy customer 😎”

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Posted 3 months ago

“Purchased two products that where dispatched the same day for next day delivery. Items arrived securely packaged in pristine condition. Been eyeing these items for a long time and was pleased that Home AV still offered the best price.”

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Posted 3 months ago

“Excellent customer service. Swift response and resolution.”

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Posted 3 months ago

“Great service and price for the speaker. Bought an open box product and it arrived in great condition. Pleased.”

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Posted 3 months ago

“Great record rack. Swift despatch and delivery. I would certainly buy from Home AV again.”

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Posted 3 months ago

“Quick and easy purchase, Excellent Service”

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Posted 4 months ago

“Good quick servive JBL speaker is a cracking bit of kit”

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Posted 4 months ago

Home AV Direct is rated 4.8 based on 4,735 reviews