Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Spoke ton someone over the phone, very helpful. Had to order online and as this was before midday the items arrived the following day. Amazing way do shopping. Very pleased”

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Posted 4 years ago

“Bought a speaker (Q3020's) and amp set (Tangent Ampster BTII) with cable. All came well packaged and on time, everything works brilliantly and I'm so happy with the service from Home AV Direct as well as the quality and price of the set I bought. The speakers are wicked and just what I needed, beautiful clear sound, and perfect for the price over buying more recent and more expensive ones. And the amp is such a perfect dinky little gem! Packs plenty of power in a teeny package that fits perfectly onto my shelves. Excellent, all round!”

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Posted 4 years ago

“Feedback from review sites was great, so I ordered from HOME AV.direct. What was annoying is an "in-stock" item available for next day delivery, wasn't in-stock and took nearly a week to arrive.”

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Posted 4 years ago

“Ordered a Sonos Move; the next day, a couple of hours after getting a "your item has been dispatched" email, I got a phone call advising me they were out of stock. They did refund me immediately, but it was a bit annoying that it delayed me a day from getting it from somewhere that did actually have it.”

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Posted 4 years ago

“Satisfaction!!!”

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Posted 4 years ago

“Excellent advice and service and very good price”

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Posted 4 years ago

“Excellent service, good communication and fast delivery, very happy!”

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Posted 4 years ago

“Great service, packing a bit iffy, but no damage.”

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Posted 4 years ago

“Great service around, from advice to delivery!”

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Posted 4 years ago

“Really good price and great service. Speakers arrived in two days! Thank you”

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Posted 4 years ago

“The online customer service enthusiastically responded but unfortunately no transaction was successful”

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Posted 4 years ago

“Great prompt service”

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Posted 4 years ago

“Excellent comms and fast delivery. many thanks”

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Posted 4 years ago

“Fast efficient service. Helpful and friendly staff.Very impressed- would definitely recommend”

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Posted 4 years ago

“The service was very efficient, recent my product on time and in excellent condition. Highly recommended”

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Posted 4 years ago

“On line order delivered in good order and on time”

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Posted 4 years ago

“Quick delivery, well packaged and good value. I would definitely use Home AV Direct again.”

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Posted 4 years ago

“Rang first to shop for availability of product and then placed order online. Good communications together with fast next day delivery. Absolutely superb! - Nothing beats the work of the independent A.V. seller.”

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Posted 4 years ago

“Excellent service. Will definitely use again in the future.”

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Posted 4 years ago

“V good service”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews