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Home AV Direct Reviews

4.8 Rating 4,741 Reviews
96 %
of reviewers recommend Home AV Direct
4.8
Based on 4,741 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
Delivered within 2 days , great unit but CD player not working , it happens . Spoke to customer service they said they would ring me back , as usual didn't happen . So these things happen . Rang back 2 days later and obviously they have skeleton staff ie COVID 19 , they said new item would be dispatched on the Monday after bank holiday. Nothing arrived yet . Just seems I have to keep chasing them up . It's not end of the world I know but they are very quick to take the money so not happy .
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Posted 4 years ago
Absolutely the best service . Ordered and delivered next day.
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Posted 4 years ago
Quick to answer the phone and deal with my request. Very speedy on delivery even at these difficult times. Excellent price for the item I bought. I would have no hesitation about buying again from them.
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Posted 4 years ago
product arrived very quickly, decent price and service to match
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Posted 4 years ago
((BOSE HEADPHONES QC35ll)) Happy with my purchase. Great price and quick delivery.
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Posted 4 years ago
Rapid service with safe and secure delivery. Great value for money compared with other options found around the web. Will certainly use again and recommend to others.
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Posted 4 years ago
All good .Good value product and fast delivery.
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Posted 4 years ago
So far bought speaker stands and marantz cd , slight hiccup with the stands but was sorted no problem , good and quick service , lots in stock so not waiting
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Posted 4 years ago
Quick delivery. Speakers are excellent. Very pleased. Thanks.
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Posted 4 years ago
Very fast delivery, great product and excellent customer service. I couldn't be happier!
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Posted 4 years ago
Fab. Best price even over Amazon and delivered in less than 48 hours of placing the order. Sorted.
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Posted 4 years ago
Easy website to use pricing more than competitive, delivery in the mist of these awful circumstances COVID 19 virus very good. I’d certainly order from these guys again.
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Posted 4 years ago
Very pleased with the service. Delivery was quick even although it was during the pandemic. The prongs on the plug did not align with the socket but when I phoned them there was no problem and I’m waiting on a replacement arriving. Would not hesitate to recommend them.
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Posted 4 years ago
Brilliant service
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Posted 4 years ago
Speakers arrived very quickly and are a great addition to my surround sound set up
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Posted 4 years ago
Great service from placing order to delivery, was updated with details throughout the purchase, and when arrived it was well packaged. Website was easy to use and payment was straightforward and simple, free delivery a big bonus. Would recommend wholeheartedly
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Posted 4 years ago
The remote arrived very quickly. Unfortunately it has not resolved the problem as, like the original remote, it will not connect to the sound bar. I can only assume therefore that the sound bar is broken and I therefore did not need a new remote. Is it possible to return it?
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Posted 4 years ago
excellent service and value for money, will recommend
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Posted 4 years ago
As described prompt delivery thanks.
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Posted 4 years ago
Top quality product hteat service 5 stars
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Posted 4 years ago
Home AV Direct is rated 4.8 based on 4,741 reviews