Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service from my first enquiry. Dubs checked stock as knew it was getting low. He rang me straight back, asked me to pay and I rang him to confirm this was done and he assured me the item would be on the courier later that day. It arrived in The Scottish Borders not long after I'd rung to ask why tracking info hadn't arrived! It's a brilliant product-we can play our CDs and also all our old tapes again and record the tapes direct to USB on the TEAC 850 machine. Thanks very much to the AV team.”

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Posted 3 years ago

“Bought discounted open box white Dali Spektor 2 speakers from them. The delivery was quick which I liked very much but the condition of the speakers was very poor. Dirty, with lots of finger prints on fabric speaker covers. I expected that the product will be in mint condition, well what a disappointment.”

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Posted 3 years ago

“Kef LS50 Meta delivered in good time and as described.”

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Posted 3 years ago

“I ordered from yourselves as you was a £140 cheaper than Currys. Product arrived 2 days after me ordering and delivery was free. Cant really ask for more”

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Posted 3 years ago

“Item arrived quickly and in perfect condition - very happy with my order!”

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Posted 3 years ago

“Items were delivered next day, well packed and exactly as expected. My only criticism, and it's a minor one, is that there was no dispatch confirmation from Home AV Direct. Just the DPD notifications.”

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Posted 3 years ago

“First time purchase from Home AV Direct, the site was easy to navigate, the purchase straightforward and delivery was excellent - Just as all online shops should be! Great experience and would use again - Recommended!!!!”

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Posted 3 years ago

“Excellent service and great prices 👍”

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Posted 3 years ago

“Great service! My order arrived the day after I ordered. I had done a lot of research on what to buy and the price was fantastic comparatively. Very happy customer!”

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Posted 3 years ago

“Item processed and delivered very quickly, arrived earlier than expected.”

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Posted 3 years ago

“Great price and free next day delivery. Will use again”

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Posted 3 years ago

“Excellent service, very helpful. Will definitely use again.”

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Posted 3 years ago

“Excellent service. Recommended”

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Posted 3 years ago

“Excellent product with quick and efficient service.”

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Posted 3 years ago

“Easy to use site, quick delivery & competitive pricing”

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Posted 3 years ago

“Excellent service, speaker arrived next day in good condition.”

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Posted 3 years ago

“All good quick delivery”

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Posted 3 years ago

“Excellent speedy service with very good prices.”

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Posted 3 years ago

“Excellent product at a great price . Quick and easy transaction. Fast delivery . Highly recommended Home AV Direct .”

Home AV Direct 5 star review on 27th January 2022

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Posted 3 years ago

“Good price, fast delivery!”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews