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Home AV Direct Reviews

4.8 Rating 4,741 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,741 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Fran Tole
Verified Buyer
“Tried calling but they dont respond to calls or call back”
Helpful Report
Posted 3 years ago
Stephen Dixon
Verified Buyer
“Fast is the word 12 hours from order to receive it 🙌”
Home AV Direct 5 star review on 1st November 2021
Helpful Report
Posted 3 years ago
Fawad Raza
Verified Buyer
“Great price for original items.”
Helpful Report
Posted 3 years ago
Clare
Verified Buyer
“Item arrived promptely and in good condition”
Helpful Report
Posted 3 years ago
Stevie Scott
Verified Buyer
“Great customer service Thanks Rob”
Helpful Report
Posted 3 years ago
Andrew Hill
Verified Buyer
“Great service from Home AV Direct. Projector ordered over the weekend and received on Wednesday. Item well packaged so no problems at all. Highly recommended”
Helpful Report
Posted 3 years ago
Steve
Verified Buyer
“Very good service and value for money 💰”
Helpful Report
Posted 3 years ago
Peter Hill
Verified Buyer
“Very good efficient service”
Helpful Report
Posted 3 years ago
Paul
Verified Buyer
“Prompt delivery and genuine goods”
Helpful Report
Posted 3 years ago
Paul
Verified Buyer
“Great online chat service and the item was in stock, ordered and delivered within two days of me placing the order. I highly recommend Home AV Direct”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Swift delivered and we'll packaged.”
Helpful Report
Posted 4 years ago
Ryan Whittaker
Verified Buyer
“Great comms and responsive staff,”
Helpful Report
Posted 4 years ago
Jennifer Mackenzie
Verified Buyer
“Great customer service and great product received quickly. Thanks guys.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Efficient one day Service of an Onkyo receivers Very pleased”
Helpful Report
Posted 4 years ago
Neil Crawley
Verified Buyer
“Great price and quick delivery-totally recommend AV Direct”
Helpful Report
Posted 4 years ago
Margaret Galloway
Verified Buyer
“THE A/V RECEIVER WAS RECEIVED THE DAY AFTER OUR ORDER AS PROMISED. EXCELLENT SERVICE. OUR LAST ONYKO RECEIVER LASTED 12 YEARS !!!!!! LETS HOPE THIS ONE PROVES TO BE AS GOOD. THANKS”
Helpful Report
Posted 4 years ago
Ian Brunt
Verified Buyer
“Painless process from placing order through to delivery. Responded quickly to a couple of queries I submitted after placing the order. Regular text / email updates provided on status of order. Ordered Tuesday / delivered less than 24 hours later by courier. Amp and speakers well packed in original packaging.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Processed order and payment when they had no product in stock. Very poor and payment should only be taken once they know that the order can be fulfilled. Still waiting for refund although had an email confirming refund will be processed. Think they need to review their stock control process.”
Helpful Report
Posted 4 years ago
Prashan Thiagarajah
Verified Buyer
“Another great service offering from Raj and the team - highly recommended.”
Helpful Report
Posted 4 years ago
Jason Ruffell
Verified Buyer
“Excellent service throughout. Good communication, Fast delivery, excellent goods.”
Helpful Report
Posted 4 years ago
Home AV Direct is rated 4.8 based on 4,741 reviews
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