Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered on line. Kept appraised of delivery and arrived well within the allotted hour. First class service and indeed product 😊”

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Posted 4 years ago

“Great service. Would use again 100%. Quick delivery too”

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Posted 4 years ago

“Love the product & very fast delivery. An excellent company to deal with, & will certainly be a returning customer.”

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Posted 4 years ago

“Best price on line. Delivered to my home within 48 hours during a pandemic lock down. Awesome. Thanks guys.”

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Posted 4 years ago

“Ordering was quick and easy, my order was delivered within 48 hours. I was kept up to date with emails along the way. My box did have a dent on the out side but the packing inside the box was incredible and my item was not marked or damaged in any way.”

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Posted 4 years ago

“Excellent service. Parcel delivered on time, good price. No problems. Would definitely use again!”

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Posted 4 years ago

“Great service and product range”

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Posted 4 years ago

“In these times of Covid19, I phoned Home AV Direct to check the product was in stock (Onkyo T-4030 tuner) before placing the order. The adviser on the phone was helpful and spent several minutes querying the system before giving the OK. Next I checked Trust Pilot to find the vendor has a good reputation. Then I ordered online in the evening, missing the next-day delivery cut-off, so the product arrived as advertised the day after. My delivery came via DPD who are always excellent in keeping you informed of progress. In London with good reception, the DAB tuner absolutely sounds superb when connected to a separates system and with reception via the TV aerial. The only downside so far is changing DAB channels takes a second to show the next alphabetical channel name, so scrolling through a long alphabetical list takes longer than one would expect ... a problem which can be mitigated by programming the presets. Overall I would not hesitate to order from Home AV Direct again.”

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Posted 4 years ago

“Very good values for money. Speedy delivery.”

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Posted 4 years ago

“Good price, good service, couldn't ask for more.”

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Posted 4 years ago

“Good services, happy”

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Posted 4 years ago

“Amazing product delivered so fast! Thank you”

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Posted 4 years ago

“Great service and quick delivery. Will definitely use again.”

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Posted 4 years ago

“Purchased what I wanted at a great price compared to other UK retailers and received my item within 24 hours of ordering during a national lockdown. Can’t ask for more. Would recommend using Home AV Direct to anyone based on my experience.”

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Posted 4 years ago

“Good price and fast free delivery.”

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Posted 4 years ago

“Delivered and working as stated”

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Posted 4 years ago

“This is the first time that I have used AV Direct and I am really impressed with their communication and very fast delivery especially in the current circumstances. I chose them because of competitive pricing and great reviews on line and they certainly delivered. Will be using again and recommending to friends and family. Thank you.”

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Posted 4 years ago

“Ordered and paid for Klipsch speaker and was given DPD tracking to track delivery only to find out that the speaker was out of stock. Very bad experience, then rang the store and was promised that someone will call back and let me know when the speaker will be sent. After calling them for several days and still no speaker had to cancel the order and ask for refund. Need to keep the customer informed if things go wrong and not give empty promises.”

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Posted 4 years ago

“Great purchase really smooth transaction”

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Posted 4 years ago

“Easy website to use easy transaction goods came quick. Just worked as you hope it wood. Thank you”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews