Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Helpful and bang on time.. What more can I say...”

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Posted 4 years ago

“Very happy with my purchase and customer service. Delivery was fast so i am really happy and will recommend”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Excellent buying experience, fast and courteous service, very good price for the items that I bought”

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Posted 4 years ago

“Did not receive next day as said. If you do not have the item in stock you should not advertise as next day dispatch.”

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Posted 4 years ago

“Great price and prompt delivery”

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Posted 4 years ago

“I thought they were great. I bought a pair of KEF LSX Speakers . I bought the B grade which were £200 cheaper than rrp. Don’t know why because they looked and sounded brand new. Came the next day. I just can’t think of anything negative to say at all!”

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Posted 4 years ago

“Very Good service with Brilliant products at Fantastic prices. Express delivery. The best , Thank you”

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Posted 4 years ago

“Fantastic response time to a question, great price too.”

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Posted 4 years ago

“Good Customer Service and good product line and dispatch times.”

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Posted 4 years ago

“Price, condition and delivery of the product could not be faulted - all were good. My only suggestion would be that your staff need more training on the products themselves. I had issues in setting up my new speaker system and needed technical support, I called and Home AV Direct were friendly and polite but lacked any real knowledge to assist me. Overall, a good experience but more product knowledge would have made it a great experience.”

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Posted 4 years ago

“Very quick delivery. Part delivered due to no stock on other item due to no stock.”

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Posted 4 years ago

“Ordered and within 1 day received my goods, quality service”

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Posted 4 years ago

“very good, quick delivery”

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Posted 4 years ago

“Very helpful and personal service - great company!”

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Posted 4 years ago

“Perfect service. I wanted to change my order after placing it and a simple phone call sorted it out. Thanks!”

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Posted 4 years ago

“Delivery by DPD was a shambles. I was in all day then got an email saying "Oh no, we've missed you." They then sent a photo of the front door of a house to show that they had been there, but it wasn't our house. We are actually on the first floor of a block of flats. In case the driver was hopeless instead of just way behind schedule I arranged for it to be delivered the next day to a pick up point.”

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Posted 4 years ago

“Very efficient and quick service. Product arrived as described.”

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Posted 4 years ago

“Good delivery, outstanding price = 5*”

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Posted 4 years ago

“Great service from purchase to delivery thank you”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews