Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,735 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered very quick and good customer service when contacted”

Helpful Report

Posted 1 year ago

“really good to company to buy from, very fast delivery and staff great on the phone .”

Helpful Report

Posted 1 year ago

“Greta service, competitive pricing and product delivered on time”

Helpful Report

Posted 1 year ago

“Needed to buy a Yamaha CD player compatible with the rest of my Yamaha system. Useful conversation with customer services resulted in the purchase and enjoyment of superb Hi-Fi, and at the keenest price anywhere!”

Helpful Report

Posted 1 year ago

“Good price and customer service!”

Helpful Report

Posted 1 year ago

“Everything went well order, delivery and product”

Helpful Report

Posted 1 year ago

“Best price for the particular CD player I wanted and excellent service. I particularly appreciated the care taken with packing - very well-protected inside a strong outer box with bubble wrap. Also good for an expensive item like this to have delivery by DPD, by far the best courier in my experience.”

Helpful Report

Posted 1 year ago

“Excellent service, fast efficient and excellent value. Thanks.”

Helpful Report

Posted 1 year ago

“Ordered Triangle Borea BR08 speakers and everything went well. Quickly dispatched, good packaging, no damage, very competitive price, recommended. Description could be better though, it is unclear whether you're getting a pair or just one until the end :)”

Helpful Report

Posted 1 year ago

“Order and delivery process was seamless. Arrived next day as promised. Very happy with the product and service.”

Helpful Report

Posted 1 year ago

“Excellent service. An issue, presumably caused by a software fault, was quickly corrected. Your staff were very polite. I will recommend your company to my friends.”

Helpful Report

Posted 1 year ago

“I had been considering purchasing a Yamaha A-S301 amplifier for a while. I discovered 'Home AV direct' were selling it in the silver finish version (which I consider the best colour) at a sale price of just £289 plus an extra discount of £10 as a new customer making the total price £60 cheaper than everyone else online so I ordered it straight away and it arrived the next working day. I spent an hour or so unpacking and setting it up. I am so pleased that I bought it as it sounds amazing compared to my old Kenwood amp that I have been listening to for the last 20 years, so THANKS 'Home AV' for such a great service and fantastic price. I would recommend anyone to check them first before buying a new piece of home audio equipment.”

Helpful Report

Posted 1 year ago

“Very fast delivery.”

Helpful Report

Posted 1 year ago

“Good price and free delivery within two days.”

Helpful Report

Posted 1 year ago

“No problem with Home AV direct, just the usual DHL cockups!”

Helpful Report

Posted 1 year ago

“I have used AV Direct numerous times and always received perfect service and quality items. Will use them again.”

Helpful Report

Posted 1 year ago

“Purchased from them a Denon CD player which arrived on time, but didn't work! Called HomeAV who arranged a 24hr turnaround collection and replacement, which worked perfectly as expected. Very unusual to get a name brand malfunctioning straight out of the box, but if it does happen, the retailer's response is critical, and Home AV were first class.”

Helpful Report

Posted 1 year ago

“10/10 service”

Helpful Report

Posted 1 year ago

“Superb service and great prices. Would definitely use again.”

Helpful Report

Posted 1 year ago

“Bought a Denon AVR with surround speakers. Customer service is OUTSTANDING and FAIR prices. Just a phone call will save your times. Recommended and will use them again.”

Helpful Report

Posted 1 year ago

Home AV Direct is rated 4.8 based on 4,735 reviews