Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Had great service , my goods landed when they said ,which in these strange times is not always the case”

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Posted 4 years ago

“Great customer service with email enquiries replied to promptly and fast shipping.”

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Posted 4 years ago

“excellent products and service”

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Posted 4 years ago

“Didn't have much dealings with you because every thing was done on line, you are reasonably priced, delivery was bang on time, the product i bought was as is, new and in good condition as you advertised, yeh i'm a happy person.”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Excellent delivery time. Replaces old sound bar, no comparison. Sound quality for the money excellent and not intrusive in front of TV”

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Posted 4 years ago

“Very prompt delivery, very happy with product.”

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Posted 4 years ago

“Bought Bose speakers and stands excellent product unlike any speaker I have heard. Next day delivery so didn't have to wait long.”

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Posted 4 years ago

“Superb service and product. Thank you, hope to purchase again in the future.”

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Posted 4 years ago

“Quick and reliable”

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Posted 4 years ago

“After confirming the order, taking ful payment and sending me a dispatch confirmation I then received an email telling me that what I had ordered was unavailable and I needed to pick a different combination. With no cables provided. Got charged extra for cables and still didn't have cables for the amplifier to subwoofer. This was disappointing because when I made my initial order it was for a full set including amplifier and all associated cables. The forced "upgrade" was not my decision. Extremely poor way of treating customers by forcing an up sell and still not providing necessary cables for the system to be installed. You have lost me as a customer from my first interaction. Definitely not getting any recommendations from me.”

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Posted 4 years ago

“Prompt and professional”

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Posted 4 years ago

“Bought an end-of-line Kef product at extraordinarily good price; service was first rate; delivered as promised via tracked courier; item was pristine & factory sealed, not ex-display or customer return. If they have what you're looking for, use them.”

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Posted 4 years ago

“Superb buying experience from this company. Great price and super quick delivery. Would certainly use again.”

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Posted 4 years ago

“Great customer service. Thank you.”

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Posted 4 years ago

“Grado product as described and prompt for Covid service”

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Posted 4 years ago

“Great Seller, ultra fast! Great Product!!! all Perfect from Italy!!!!”

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Posted 4 years ago

“Prompt delivery and a great price.”

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Posted 4 years ago

“Excellent service - very impressed with my all in one Hifi system - Marantz Melody X (M-CR612).”

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Posted 4 years ago

“Excellent service. Item arrived next day. Good prices too. Will definately recommend and use them again.”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews