Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic service from Home AV Direct. Would definitely order from them again.”

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Posted 4 years ago

“Great Sonos product with fast delivery and 0% finance. Perfect!”

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Posted 4 years ago

“Customer service responded quickly and was very helpful. I even got a phone call informing me of my pre-order Can't praise them enough! ❤️”

Home AV Direct 5 star review on 7th December 2020

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Posted 4 years ago

“Provided exactly the service you would want: the best price that I could find anywhere, easy to place my order and a really swift delivery. Couldn’t fault them at all and would highly recommend them.”

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Posted 4 years ago

“Great price, excellent communication and very fast delivery. Will definitely use again”

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Posted 4 years ago

“Ordered items on Sunday and they arrived Monday morning - great service”

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Posted 4 years ago

“Quick delivery, good service.”

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Posted 4 years ago

“Delivered next day. Very happy.”

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Posted 4 years ago

“I was very impressed with Home AV Direct. Very competitive price, super fast delivery and well packaged products. Would definitely recommend.”

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Posted 4 years ago

“I had decided to order what I thought was a set of 2 speakers (given the price, the only site to offer a speaker at the price of two from the competition...) from them, as the site seemed to have good press. In the end it was only one speaker, so it's specified on the article page but you have to have a magnifying glass and be ready to read a whole novel to find the information. I decided to cancel my order and get a refund, which was done except that the return shipping costs were at my expense and my contact there, not very pleasant, didn't want to hear anything. So the site ships correctly, the contacts respond quickly, but be careful what you order.”

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Posted 4 years ago

“Fair price. Quick dispatch. Shipped alternative bonus product which luckily was acceptable, BUT should have checked with me first!.”

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Posted 4 years ago

“Excellent company, ordered late on Sunday, received goods Tuesday morning, highly recommended.”

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Posted 4 years ago

“Good pricing good communication and good service and delivery”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great price and quick free delivery!”

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Posted 4 years ago

“Excellent service, amazing price and a fab product!”

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Posted 4 years ago

“Ordered the Sonos Beam on the Black Friday weekend when it was sold out pretty much everywhere else at the great price. My order was processed and shipped still on the same weekend and arrived Tuesday already with very good courier. I am very happy with such a fast delivery, not very common in lockdown before Christmas! Posting anonymously, so my husband does not stumble across it by accident before Christmas...”

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Posted 4 years ago

“Cannot fault, speed and delivery first class excellent.”

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Posted 4 years ago

“Excellent service, brilliant price. and of course product was perfect. well pleased, will definitely use again. Thanks.”

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Posted 4 years ago

“It’s a Fantastic quality!”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews