Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased two products that where dispatched the same day for next day delivery. Items arrived securely packaged in pristine condition. Been eyeing these items for a long time and was pleased that Home AV still offered the best price.”

Helpful Report

Posted 6 months ago

“Excellent customer service. Swift response and resolution.”

Helpful Report

Posted 6 months ago

“Great service and price for the speaker. Bought an open box product and it arrived in great condition. Pleased.”

Helpful Report

Posted 6 months ago

“Great record rack. Swift despatch and delivery. I would certainly buy from Home AV again.”

Helpful Report

Posted 6 months ago

“Quick and easy purchase, Excellent Service”

Helpful Report

Posted 6 months ago

“Good quick servive JBL speaker is a cracking bit of kit”

Helpful Report

Posted 6 months ago

“Product was a great price and dispatched quickly. Great overall!”

Helpful Report

Posted 6 months ago

“Great service and technical support from my first enquiry to ordering everything i needed - customer service at its best!!”

Helpful Report

Posted 6 months ago

“Ordered a speaker for next day delivery and it arrived the next day! Great service. Thank you.”

Helpful Report

Posted 6 months ago

“Excellent service. Good price, great packaging and swift delivery.”

Helpful Report

Posted 6 months ago

“Initial issues with being sent the incorrect item.. After contacting home av direct they informed me that my correct item had actually been sold.. Offered a refund but the guys then offered a different product at a reasonable price so issue was sorted out eventually... Mistakes happen and it was rectified promptly”

Helpful Report

Posted 6 months ago

“it was the first time I bought something from this store, everything on time, professional service, I will be a regular customer of this store. Thanks .”

Helpful Report

Posted 6 months ago

“I'm very happy with purchase from AV Direct. My new subwoofer arrived quickly! Couldn't find better deal elsewhere than with AV Direct.”

Helpful Report

Posted 7 months ago

“Fantastic Offer. I purchase a pair of Focal headphones for an amazing price, great service & delivery.”

Helpful Report

Posted 7 months ago

“I have had a perfect experience with Home AV Direct - thank you!”

Helpful Report

Posted 7 months ago

“Best prices, quick service, I will highly recommend them”

Helpful Report

Posted 7 months ago

“Quick delivery”

Helpful Report

Posted 7 months ago

“Great value products great customer service.”

Helpful Report

Posted 7 months ago

“Product arrived in good condition, on time, as described and very good price relative to any other supplier.”

Helpful Report

Posted 7 months ago

“Item took 7 days to reach the courier, states on website (usually takes between 1-3 working days to mainland UK from the moment we despatch your order) I’m still waiting for my order, quicker to grab it on my pushbike.”

Helpful Report

Posted 8 months ago

Home AV Direct is rated 4.8 based on 4,741 reviews