Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,741 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Great service answering the phone immediately to help”

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Posted 2 years ago

“I bought a dali katch G2. This was delivered promptly and I could not be happier with it. We use it in the garden and it has a big sound with plenty of detail. I can’t wait until we use it on camping trips. I looked at various models and this won the what hifi awards. Having listened to smaller, cheaper wireless speakers this is a great buy. It feels solid and reliable.”

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Posted 2 years ago

“Great service and quality”

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Posted 2 years ago

“Ordered an XGIMI Elfin projector advertised as "Open Box" - very pleasantly surprised to receive a brand new sealed unit and DPD delivered exactly in their quoted delivery slot. Excellent!”

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Posted 2 years ago

“A very good service…the parcel appeared on their tracking system shortly after pick up from seller…updated daily and delivered to pick up point a day early”

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Posted 2 years ago

“Item was a quality ‘bit of kit’ at a much cheaper price than anywhere else. - I’d use them again.”

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Posted 2 years ago

“The goods have never been sent despite contacting HomeAV. This is theft!”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Everything went smoothly.”

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Posted 2 years ago

“Home AV Direct. Fast and free delivery i was very impressed with this being my first purchase with them. The box was slightly damaged however the goods inside were OK”

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Posted 2 years ago

“Home AV customer services wondeful and helped sort out a dpd computer crash delivery issue. Product great.”

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Posted 2 years ago

“Prompt and efficient delivery”

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Posted 2 years ago

“Great product and excellent service.”

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Posted 2 years ago

“Nice price for the product and fast shopping.”

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Posted 2 years ago

“Excellent service, ordered 5:30 Monday afternoon, SVS SB3000 sub arrived Wednesday morning. Sub was open box, immaculate, now set up and sounds fantastic. I highly recommend them and would definitely shop with you again. Many thanks Howard R”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Needed a party speaker with microphone urgently, A V delivered on time, good product and cheaper than elsewhere”

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Posted 2 years ago

“Excellent service. My order was confirmed immediately, the item arrived within 3 days and hence despatched very promptly.”

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Posted 2 years ago

“Bought Sonos arc. Very competitive price which was on offer so thought why not. On a Sunday bought via website, and received emails confirming transaction and was awaiting another regarding delivery( As stated). As it was next day delivery expected it on Tuesday and to be fair it arrived that day. But from Sun to Tues AM nothing confirming this was the case, or that it had been dispatched. Checked website and it had gone up in price so had some reservations as to what was happening. Tues AM DPD confirmed delivery. So all fantastic with the exception of order status update and what was happening. Slight improvement in comms and the next rating will be 5 stars!”

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Posted 2 years ago

“Highly recommended, fast delivery. Thank you”

Home AV Direct 5 star review on 25th July 2022

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,741 reviews