Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,735 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

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“Goods delivered promptly and expectations”

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Posted 1 year ago

“Very good service and quality”

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Posted 1 year ago

“Super product great delivery”

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Posted 1 year ago

“Next day delivery good buying advice.”

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Posted 1 year ago

“Great price, free shipping and arrived in 2 days, excellent item”

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Posted 1 year ago

“Customer service was really good and prompt delivery!”

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Posted 1 year ago

“Arrived quickly and safely - all as promised - thanks.”

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Posted 1 year ago

“Subwoofer arrived as promised. It would have been helpful if an email could have been sent advising that dispatch had taken place. The first contact I had was a text message from DPD advising of delivery that day.”

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Posted 1 year ago

“Focal headphones were seal broken and stuck back up. There was no mention of this before ordering. Home av are not honest. Be careful if you buy from them. Focal celestee headphones were 200 pounds cheaper and looked OK, so I don't really no why the seal had be broken. Headphones sound fantastic and I recommend them to anyone don't hesitate to buy the celestee absolutely amazing headphones.”

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Posted 1 year ago

“Great service, fast response and product arrived the next day. Thanks Vee.”

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Posted 1 year ago

“No communication. Waiting eight days for my order”

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Posted 1 year ago

“Quality products with a quality service.....”

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Posted 1 year ago

“happy with the purchased, will buy again!”

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Posted 1 year ago

“Placed order but after paying i received an email stating the item was no longer in stock so i gave them a telephone call and all I can say is the service was fantastic, I was offered something different but sadly there wasn't anything I wanted so i asked for a refund which was dealt promptly and politely, will definitely keep looking on their website and would definitely recommend as their prices are very competitive.”

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Posted 1 year ago

“I have used my reciver after day , we kept 70 percent volume we observed overheating and smells like burning”

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Posted 1 year ago

“Did everything online and purchased an amplifier I couldn't get elsewhere. Received the amp 2 days later as promised.”

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Posted 1 year ago

“Very Friendly and helpful. Quick delivery and fantastic prices. Highly recommended, I will use AV Direct again in the future.”

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Posted 1 year ago

“So far 1 week late. And no idea when it will arrive if ever.”

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Posted 1 year ago

“Service from HOME AV was better than eBay. Remote control for my misplaced BOSE control, quick free delivery, brand new , perfect 👍”

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Posted 1 year ago

“Purchased online and the item arrived promptly and as described.”

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Posted 1 year ago

Home AV Direct is rated 4.8 based on 4,735 reviews