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Holiday Gems Reviews

4.6 Rating 2,783 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,783 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Amazing holiday found for really cheap price...love it!!
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Posted 1 month ago
Quick and simple booking process with Apple Pay as an option. Great choice of locations in Lanzarote. Sam rang me back promptly to confirm the trip. Job done.
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Posted 1 month ago
Excellent customer service from Sam Today, very happy.
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Posted 1 month ago
Second time using holiday gems, always easy to deal with. Martin was a great help in booking a last minute break. Thanks again
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Posted 1 month ago
First time using them and it was simple and straight forward. Edward called and we discussed the iner detail and was extremely polite, clear and informative. Will be using this service again.
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Posted 1 month ago
Martin was very friendly and knowledgeable.
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Posted 1 month ago
Very easy and smooth process. Shout out to Edward and for his help with the booking . Much appreciated. Thank you 😊
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Posted 1 month ago
Hi , I will say 4 stars because they change the prices . Will be nice in the future the quotes to be live meaning the actual price !! It’s difficult to add more money!! We have a budget and when they calling you regarding the price is not good for a business!! Today Samantha did a very good job , she helped me to find a better deal !! Thank you
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Posted 1 month ago
Absolutely stellar work from Edward. Managed to ease my stress and arrange and confirm my holiday for me and my entire family in 1 phone call! Fantastic service and such a lovely help to me after being at my wits ends trying to arrange a an extended family outing for so many people. Thanks to the holiday gem team ( in particular EDWARD), will use again!
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Posted 1 month ago
Sam called me about my booking advising that there is a price increase on the holiday booked however she was a great help and did everything she could to ensure we keptcour booking.
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Posted 1 month ago
Stuart was feet friendly, helpful and clear in his explaining of the information, thank you
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Posted 1 month ago
Stuart was personable and engaging
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Posted 1 month ago
Stuart was very helpful and I really appreciated his support
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Posted 1 month ago
Stuart was very professional and friendly.
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Posted 1 month ago
Thanks to Stuart very good communication sorted out every thing for us would highly recommend
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Posted 1 month ago
Hi I had to change hotel due to location Sam handled this very quickly in a very polite and helpful manner thank you very much
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Posted 1 month ago
Stayed off trying to change me over £400 more but Sam got it sorted .
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Posted 1 month ago
Just a great company
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Posted 1 month ago
I am happy with the customer service. Special mention to Edward who contacted me to sort out a problem with my booking.
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Posted 1 month ago
Most helpful and happy to help with anything needed Edward was so good
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Posted 1 month ago
Holiday Gems is rated 4.6 based on 2,783 reviews