Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.59

4.6 Rating 2,610 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Metrics

Info

4.6

Based on 2,610 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael was very helpful in finding our holiday”

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Posted 6 months ago

“Thanks Stuart, absolute legend. Hope you get to finish early today, you deserve. Cheers matey”

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Posted 6 months ago

“Martin has been very helpful coordinating our family holiday identifying the optimal arrangements for both the travel and the hotel. Many thanks!”

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Posted 6 months ago

“Very helpful sorted my holiday out within mins thank you”

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Posted 6 months ago

“Mark was a good customer service adviser .”

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Posted 6 months ago

“Staff very polite very health and the chap Mark that I dealt with at the end was very efficient patient superb job”

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Posted 6 months ago

“Sam was Very quick and professional ☺️”

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Posted 7 months ago

“We travelled with holiday gems last year and didn’t hesitate to use them again for our holiday this year. Stuart helped us to book our holiday and was very knowledgable, polite and helpful.”

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Posted 7 months ago

“Stuart did everything he could for us, great service, thank you”

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Posted 7 months ago

“Hello. I booked a holiday today with Sam. And she made the booking very easy and was very professional and would give her 10/10 for her help”

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Posted 7 months ago

“Martyn has just organised my family holiday to Turkey and we couldn’t be happier. Thanks Martyn!”

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Posted 7 months ago

“Nice friendly guy”

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Posted 7 months ago

“Stuart was really helpful and friendly! Would definitely recommend.”

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Posted 7 months ago

“Mark was Very good and extremely helpful”

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Posted 7 months ago

“topman stuart :)”

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Posted 7 months ago

“Stuart was very helpful”

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Posted 7 months ago

“Stuart was such an amazing help booking my holiday made everything so easy thanks Stuart’s again.”

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Posted 7 months ago

“Martin was extremely helpful today with explaining everything to me and making sure I understanding the procedure of booking through Holiday Gems, can’t thank him enough for sorting our booking out for us, he went above and beyond, we are very happy to go ahead and are looking forward to a break!:) Kind regards Emily”

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Posted 7 months ago

“Sam was Amazing 👍🏻”

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Posted 7 months ago

“Booked a surprise holiday for my daughter,had a small problem,spoke to a lovely lady called Sam who sorted it all out for me 👍Thanks Sam your a 🌟 xx”

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Posted 7 months ago

Holiday Gems is rated 4.6 based on 2,610 reviews