Login
Start Free Trial Are you a business?? Click Here

Holiday Gems Reviews

4.6 Rating 2,783 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,783 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

Visit Website
I found Edward from the sales team very helpful in assisting me to sort my holiday.
Helpful Report
Posted 1 month ago
Samantha was very helpful & attended to all my needs
Helpful Report
Posted 1 month ago
Third time I've booked with Holiday Gems Always straightforward. Edward was good on the confirmation call today
Helpful Report
Posted 1 month ago
Excellent value holiday, great communication with sales advisor Stuart during initial booking process. Can't wait to go to Morocco :)
Helpful Report
Posted 1 month ago
We booked our holiday through HolidayGems last year, we had such a great experience we wanted to book with you again. Stuart was amazing last year and again this morning. He’s extremely efficient and most importantly when he promises to call back straight away he does! Not many do nowadays.
Helpful Report
Posted 1 month ago
Martin was very friendly and helpful.
Helpful Report
Posted 1 month ago
Fantastic Customer service The customer service Exec. Sam was prompt to respond and much appreciate her effort. Very helpful!!
Helpful Report
Posted 1 month ago
Stuart was amazing at helping find the perfect holiday for me & my family. Thank you for all your help.
Helpful Report
Posted 1 month ago
Stuart is an amazing customer service representative.
Helpful Report
Posted 1 month ago
Fantastic customer service from Stuart 🙌❤️
Helpful Report
Posted 1 month ago
Stuart fully explained and confirmed my holiday which made my choice of using Holiday Gems an amazing experience, thanks Stuart
Helpful Report
Posted 1 month ago
I thought Stuart was positive and helpful.
Helpful Report
Posted 1 month ago
The telephone conversation I had with Edward following my booking was excellent. He explained the details of my booking, provided clear guidance on everything to do with my booking, and answered all my questions. He was very knowledgeable, pleasant, and easy to talk to.
Helpful Report
Posted 1 month ago
Edward was helpful and confirmed the booking quickly
Helpful Report
Posted 1 month ago
Martin their rep was very helpful and sorted the final bits very well.
Helpful Report
Posted 1 month ago
Martin was very very helpful. Very polite and patient .
Helpful Report
Posted 1 month ago
I like very much holidays with you Very goog opinion for Martin Very professional
Helpful Report
Posted 1 month ago
Speaking with Edward managed to get everything sorted
Helpful Report
Posted 1 month ago
Edward was great very helpful.
Helpful Report
Posted 1 month ago
Great company to go through Edward was great he give me a call to confirm everything
Helpful Report
Posted 1 month ago
Holiday Gems is rated 4.6 based on 2,783 reviews