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Holiday Gems Reviews

4.6 Rating 2,783 Reviews
91 %
of reviewers recommend Holiday Gems
4.6
Based on 2,783 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews

About Holiday Gems:

HolidayGems.co.uk provides a comprehensive range of travel services, including holidays, flights, hotels and other ancillary services. We also specialise in Late Deal holidays.

Our travel specialists work within our three call centre locations in the North West of England and in addition we also have a network of homeworkers both in the UK and throughout Europe.

All of our holidays are ATOL protected (ATOL 11461) for consumer financial security.

HolidayGems offers an independent and impartial travel service tailored to our customer’s needs. Whether you are planning a trip in the UK or to the other side of the world, our professional travel service will cater for every need.

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Great help
Helpful Report
Posted 1 year ago
Quick and prompt service, Stuart was extremely helpful and made the necessary changes that I needed.
Helpful Report
Posted 1 year ago
Spoke to Mark who kindly confirmed our booking and as the room we requested wasn't available he very kindly upgraded our room at a discount. Very happy with the service and nice to have a human being to help us with our booking rather than relying on technology and the internet
Helpful Report
Posted 1 year ago
Stuart was polite, courteous and knowledgeable!
Helpful Report
Posted 1 year ago
Thank you Stuart for your help booking our holiday today 2/1/24
Helpful Report
Posted 1 year ago
Spoke to Stuart today who was very polite and helpful
Helpful Report
Posted 1 year ago
I would like to thank Mark for seeing me through the booking he was very polite and professional and couldn't have done it without is professional advice thank you holiday gems and happy new year to all the team
Helpful Report
Posted 1 year ago
A very helpful and friendly representative called Stuart called to confirm the holiday details and make the final booking. All details coincided with the information/pricing on the website. Very happy to have booked my holiday.
Helpful Report
Posted 1 year ago
Booked my holiday yesterday. Confirmed details with Stuart this morning, had to pay £114 extra due to changes in the package. Stuart helped sort all of this and made sure our details and booking was all correct. Super helpful and very polite. Stuart ensured I understood all of my booking before proceeding
Helpful Report
Posted 1 year ago
Stuart was very helpful and got everything finalised quickly and efficiently.
Helpful Report
Posted 1 year ago
Stuart was brilliant
Helpful Report
Posted 1 year ago
Stuart was great. Patient and sorted everything.
Helpful Report
Posted 1 year ago
Stuart was very helpful with our booking, made it an easy transaction 👍🏻
Helpful Report
Posted 1 year ago
David was ridiculously helpful and friendly. He is a keeper.
Helpful Report
Posted 1 year ago
Staurt was very helpful explained everything very well , also found they was very good with there prices ,
Helpful Report
Posted 1 year ago
Stuart very good service.
Helpful Report
Posted 1 year ago
Stuart was very good and reassuring.
Helpful Report
Posted 1 year ago
Booked a last minute trip, Stuart called to confirm details. Brilliant service and super helpful. Also the cheapest around… by a fair bit!
Helpful Report
Posted 1 year ago
Stuart was brilliant to deal with, very efficient and great to speak too! Thank You!
Helpful Report
Posted 1 year ago
David handled our booking, he was very helpful, honest & cheery and kept us up to date at all times with the booking status - thank you David, will use Holiday Gems again!
Helpful Report
Posted 1 year ago
Holiday Gems is rated 4.6 based on 2,783 reviews